Technical Enablement Manager

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Doppel

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2022

🔒 Cybersecurity

🤖 Artificial Intelligence

☁️ SaaS

Cybersecurity • Artificial Intelligence • SaaS

Doppel is an AI-native social engineering defense platform that protects organizations from AI-powered impersonation, phishing, deepfakes and multi-channel social engineering attacks. The platform unifies Digital Risk Protection, Human Risk Management (simulation and security awareness training), and Email Security to detect, correlate (via a Threat Graph), and remediate attacker infrastructure across domains, social media, ad networks, telco, marketplaces and dark channels. Doppel emphasizes agentic AI automation for detection, takedowns, phishing triage and scalable SOC workflows, and targets enterprise customers across industries such as financial services, healthcare, technology, retail and manufacturing.

📋 Description

• Own technical enablement for SE, CS, and technical audiences across the organization, defining what technical readiness looks like for each role and building the programs that get teams there. • Design, build, and deliver technical learning paths, hands-on labs, certifications, assessments, and supporting enablement materials. • Deliver technical onboarding that helps new hires build product proficiency and ramp quickly, with clear milestones, practice, and validation along the way. • Run live workshops, office hours, deep-dive sessions, and hands-on training that deepen product and technical expertise across teams. • Own technical release readiness for new products, features, and product changes, including readiness programs for major launches such as Email Security. • Identify readiness gaps across SE and CS teams and build programs, coaching, and reinforcement that measurably improve proficiency over time. • Partner closely with Product Managers, Engineering, subject matter experts, and cross-functional stakeholders to capture knowledge and keep technical training content accurate and current. • Translate complex technical concepts into clear, practical learning experiences for different audiences and skill levels. • Leverage AI tools, simulations, and role-play scenarios to scale practice, coaching, and readiness validation. • Use feedback, assessments, certifications, and participation data to measure impact and continuously improve technical enablement programs.

🎯 Requirements

• 7+ years of experience in technical enablement, solutions engineering, technical training, sales engineering enablement, or a related field. • Strong technical aptitude with the ability to go deep on complex products, and hands-on experience with SaaS, cybersecurity, AI, trust and safety, or enterprise software strongly preferred. • Demonstrated success creating technical learning content such as hands-on labs, certifications, assessments, workshops, and onboarding programs, and delivering it live with energy and credibility. • Strong ability to simplify complex technical concepts and teach them in a clear, practical, and engaging way. • Experience partnering with Product, Engineering, Solutions Engineering, Customer Success, or subject matter experts. • Experience using data (assessments, certifications, engagement, field performance) to identify gaps and demonstrate impact. • Comfort leveraging AI tools to build, scale, and deliver learning experiences. • Excellent communication, facilitation, and cross-functional collaboration skills. • Comfort working in a fast-moving, high-growth environment where priorities and products evolve quickly. • A thoughtful, curious, and resourceful approach to problem solving.

🏖️ Benefits

• Meaningful equity so you share in Doppel’s success • Remote first culture with flexibility built in • Flexible PTO, comprehensive health benefits, parental leave, and more • A high growth environment where your work has immediate impact and visibility