Implementation Specialist

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September 29

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DoubleVerify

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DoubleVerify is a leading software platform for digital media measurement and analytics. Our mission is to make the digital advertising ecosystem stronger, safer and more secure, thereby preserving the fair value exchange between buyers and sellers of digital media. Hundreds of Fortune 500 advertisers employ our unbiased data and analytics to drive campaign quality and effectiveness, and to maximize return on their digital advertising investments – globally.Learn more at www.DoubleVerify.com.

501 - 1000 employees

📋 Description

• Handle onboarding new Rockerbox clients and implementing updates for existing clients. • Set up and modify data structures in Rockerbox based on client requirements. • Collaborate with vendors for marketing tracking implementation and timely delivery of marketing data. • Assist in creating onsite pixels via Google Tag Manager (GTM) and ensure accurate data collection. • Ensure correct integration of Rockerbox's tracking parameters with clients' advertising assets. • Resolve client inbound requests promptly. • Maintain a feedback loop with the product team to drive improvements. • Improve issue resolution turnaround times for clients. • Impact customer satisfaction and renewal rates, contributing to company growth. • Report to the Implementation Lead.

🎯 Requirements

• 2-4+ years of experience in a technical problem-solving or automation role. • Proficiency in Excel, SQL, or Python. • Experience with Google Tag Manager (GTM) and project management tools (e.g., Jira or Asana). • Strong verbal and written communication skills in English. • Strong desire for task automation. • Problem-solving mindset. • Understanding or familiarity with adtech and martech. • Self-driven with initiative. • Experience in advertising operations in digital media, publishing, or agency is a great plus.