Player Development Executive, Casino

🕒 6 days ago

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DraftKings Inc.

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2012

🎲 Gambling

🎮 Gaming

👥 B2C

Gambling • Gaming • B2C

DraftKings Inc. is a digital sports entertainment company operating a leading online sportsbook, daily fantasy sports, and casino platform that delivers real-money betting and gaming experiences via web and mobile apps. It combines sports data, analytics, and content to engage fans, provides marketing and VIP/loyalty programs, and maintains global teams across engineering, product, compliance, and customer experience while emphasizing responsible gaming.

📋 Description

• Develop and maintain strong relationships with premier players through providing services and building player loyalty. • Drive key VIP sales metrics, contributing to customer engagement, market share, and net revenue. • Execute against all VIP policies and guidelines, including responsible gaming policies. • Compile and analyze data to identify trends to maximize player performance. • Proactively offers solution-based suggestions to help enhance the customer experience. • Participate in the escalation process and work with customers and other internal teams to provide a timely resolution.

🎯 Requirements

• Bachelor's degree in a related field or 5 years of experience in the Gaming, Hospitality, Sales, or Marketing industry. • Passion for improving the player experience, problem-solving, and promoting positivity amongst the team. • Demonstrated success in identifying and implementing strategies that improve operational efficiency. • Knowledge and ability to increase revenues and control expenses. • Must be able to obtain and maintain required State Gaming Licenses.

🏖️ Benefits

• bonus • equity • benefits as applicable