Community Associate

🕒 May 27

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DraftKings Inc.

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2012

🎮 Gaming

⚽ Sports

👥 B2C

Gaming • Sports • B2C

DraftKings Inc. is a global company known for providing innovative products and experiences primarily in the sports betting and fantasy sports sectors. The company boasts a strong presence across multiple countries, aiming to deliver exceptional customer moments and overcoming challenges through teamwork and persistence. At DraftKings, innovation in engineering, analytics, and product development is key, with a focus on creating unforgettable customer experiences in sportsbook and casino operations. The company emphasizes a dynamic work culture, inclusion, equity, and global collaboration within its diverse teams.

📋 Description

• Be an everyday presence in our Discord server, engaging authentically with our players across channels, topics, and live sports moments. • Serve as a trusted point of contact, responding quickly and helpfully to player questions and needs. • Create and execute community-first campaigns including giveaways, AMAs, live chats, and themed events in partnership with internal and external teams. • Monitor sentiment, player behavior, and emerging trends, and share insights regularly to improve products, features, and the overall experience. • Champion the community’s voice across the company while upholding our brand tone and standards. • Support coverage during sports-heavy periods — evenings, weekends, and big game days (on rotation).

🎯 Requirements

• At least 1 year of experience building, moderating, or supporting digital communities; preferably around sports, gaming, or consumer brands. • Deep familiarity with Discord, including mod tools, roles, bots, and engagement features. • Proven ability to create thumb-stopping content and conversations tailored to specific communities. • Excellent written communication skills with a flexible tone: professional, playful, empathetic — whatever the moment calls for. • A strong sense of urgency and ownership — you’re fast, proactive, and solutions-focused. • An understanding of Sportsbook or Daily Fantasy Sports products and can talk betting lines, big games, or prop picks without missing a beat. • Experience moderating high-volume communities or social platforms during live events is a plus. • Knowledge of responsible gaming practices and customer safety.

🏖️ Benefits

• bonuses • equity