Community Associate

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DraftKings Inc.

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2012

🎮 Gaming

⚽ Sports

👥 B2C

Gaming • Sports • B2C

DraftKings Inc. is a global company known for providing innovative products and experiences primarily in the sports betting and fantasy sports sectors. The company boasts a strong presence across multiple countries, aiming to deliver exceptional customer moments and overcoming challenges through teamwork and persistence. At DraftKings, innovation in engineering, analytics, and product development is key, with a focus on creating unforgettable customer experiences in sportsbook and casino operations. The company emphasizes a dynamic work culture, inclusion, equity, and global collaboration within its diverse teams.

📋 Description

• Be an active presence in our Discord server, creating authentic conversations around live sporting events, betting trends, and the moments that matter most to our players. • Build credibility with our community by engaging confidently with sports fans and sportsbook players while responding quickly, accurately, and thoughtfully to questions and feedback. • Create and execute community-first experiences, including giveaways, Ask Me Anything sessions, live watch parties, prediction contests, and themed events that deepen engagement. • Identify emerging conversations, player sentiment, and trends across sports, gaming, and community channels, then share actionable insights to help improve our app, features, and player experience. • Champion the voice of the community across cross-functional teams while maintaining our brand tone and fostering a welcoming, engaging environment. • Support community coverage during peak sports moments, including evenings, weekends, major sporting events, and championship games on a rotating schedule.

🎯 Requirements

• At least 1 year of experience building, moderating, or growing online communities, preferably within sports, gaming, sports betting, esports, or consumer entertainment. • Deep familiarity with Discord, including mod tools, roles, bots, and engagement features. • Proven ability to create thumb-stopping content and conversations tailored to specific communities. • Excellent written communication skills with the ability to adapt your voice in real time, whether you're celebrating a big win, answering player questions, or navigating sensitive situations. • A strong sense of urgency and ownership — you’re fast, proactive, and solutions-focused. • An understanding of Sportsbook or Daily Fantasy Sports products and can talk betting lines, big games, or prop picks without missing a beat. • Experience moderating high-volume communities or social platforms during live events is a plus. • Knowledge of responsible gaming principles and a commitment to creating a safe, inclusive, and trusted community experience.

🏖️ Benefits

• bonuses • equity • benefits as applicable