Census Management Supervisor

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🔥 0 minutes ago

🌵 Arizona – Remote

🌵 Arizona – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

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Dragonfly Health

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2004

🤝 B2B

☁️ SaaS

💊 Pharmaceuticals

💰 Secondary market on 2021-12

B2B • SaaS • Pharmaceuticals

<Dragonfly Health> is a care-at-home data, technology, and service platform that integrates durable medical equipment (DME) and pharmacy solutions. Formed from StateServ and Delta Care Rx, Dragonfly Health operates a 50-state provider network focused on hospice and post-acute care, using advanced technology and business intelligence to orchestrate orders, deliveries, and improve operational efficiency and patient satisfaction.

📋 Description

• Supervises a team of Census Management Analysts • Leads and trains new team members on improvement initiatives for census management workflow • Monitors metrics to determine profitability margins • Reports patient information in the system • Identifies client trends and resolves issues with action plans • Creates monthly metric reports and leads census management projects • Assists team with client census audits • Verifies discrepancies with clients and providers • Creates training documentation like PowerPoint presentations • Resolves escalated census management issues • Acts as a resource for cross-functional departments

🎯 Requirements

• High school diploma or GED required • Associate's or bachelor's degree in business, accounting, healthcare, or medical billing certificate preferred • 2 years proven experience in a senior or lead role required • 5+ years' experience interfacing with customers and/or vendors • Experience leading data audits and influencing key stakeholders to meet deadlines • Six Sigma experience or certification preferred • Experience in healthcare or medical fields preferred • Excellent communication, presentation and interpersonal skills required • Excellent analytical skills to review data and provide summary of findings • Ability to work independently with good prioritization skills • High attention to detail required • Strong knowledge of business and communications software (MS Office) and web-based tools required • Intermediate to advanced Excel skills required

🏖️ Benefits

• Health insurance • 401(k) matching • Flexible work hours • Paid time off • Remote work options