Non-Dispensing Pharmacy Technician

Job not on LinkedIn

🔥 15 hours ago

🎸 Tennessee – Remote

🎸 Tennessee – Remote

💵 $21 - $23 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

💊 Pharmacist

🚫👨‍🎓 No degree required

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Dragonfly Health

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2004

🤝 B2B

☁️ SaaS

💊 Pharmaceuticals

💰 Secondary market on 2021-12

B2B • SaaS • Pharmaceuticals

<Dragonfly Health> is a care-at-home data, technology, and service platform that integrates durable medical equipment (DME) and pharmacy solutions. Formed from StateServ and Delta Care Rx, Dragonfly Health operates a 50-state provider network focused on hospice and post-acute care, using advanced technology and business intelligence to orchestrate orders, deliveries, and improve operational efficiency and patient satisfaction.

📋 Description

• Process new prescriptions, refills, and discontinuations with a high level of accuracy. • Maintain complete and compliant patient medication profiles. • Respond to high-volume inbound calls from hospice partners, prescribers, and clinical staff. • Triage and resolve routine service inquiries, escalating complex issues appropriately. • Deliver exceptional customer service through clear communication and active listening. • Apply de-escalation techniques when supporting urgent or emotionally sensitive situations. • Meet service level, quality, productivity, and documentation standards. • Utilize pharmacy systems and internal tools to manage workflows and document activity. • Identify service issues and partner with operations leadership on resolution. • Participate in training, system updates, and continuous improvement initiatives.

🎯 Requirements

• Experience as a Pharmacy Technician in a healthcare setting. • A detail-oriented pharmacy technician who values accuracy and compliance. • Strong verbal and written communication skills with a calm, empathetic approach. • Ability to manage multiple priorities in a fast-paced, call-driven environment. • Experience working with pharmacy systems, patient records, or workflow platforms. • A customer-focused mindset with the ability to problem-solve efficiently. • Comfort handling sensitive patient and clinical information confidentially. • Adaptability to changing processes, systems, and priorities. • Strong organizational skills and attention to documentation standards. • A collaborative team player who partners effectively with pharmacists and peers.

🏖️ Benefits

• Competitive Pay • Comprehensive Benefits Package (Health, Dental, Vision, PTO, Sick Time, 401k w/match, etc.) • Growth Opportunity and Career Advancement • Agile and Adaptable team culture • Innovative and revolutionary technology solutions • A higher calling to provide quality patient care