Virtual Medical Assistant

Job not on LinkedIn

🔥 14 hours ago

🇵🇭 Philippines – Remote

💵 $400 - $800 / month

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

👻 Ghost score 10%

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Logo of DrHouse

DrHouse

51 - 200 employees

Founded 2022

🏥 Healthcare

👥 B2C

💰 $3.5M Seed Round - DrHouse on 2024-05

Healthcare • B2C

DrHouse is a U. S. -wide telehealth provider that connects patients with board-certified physicians through a mobile app and secure video visits. It offers on-demand virtual primary care and urgent care services, online prescriptions and refills, lab tests, and other non-emergency treatments across men’s and women’s health, dermatology, chronic condition management, and more. The platform accepts insurance, operates in all 50 states, and supports expedited prescription delivery (often within an hour) or pharmacy pickup, with 24/7 customer support.

📋 Description

• Assist patients via phone calls and respond to all chat inquiries • Draft and send emails to patients with appointment reminders, test results, or other relevant information • Answer patient calls professionally, address basic inquiries, and direct complex issues to the appropriate healthcare provider • Make outbound follow-up calls to pharmacies and other healthcare offices as needed • Provide critical administrative support to healthcare professionals and patients • Enable healthcare professionals to focus on delivering exceptional patient care

🎯 Requirements

• Minimum 2 year of experience as a virtual assistant or in a similar administrative role • Proven ability to multi-task, prioritize workload, and meet deadlines in a fast-paced environment • Must be comfortable answering non-clinical medical questions • Willing and able to work US hours • Excellent organizational skills with a strong attention to detail • Proficiency in Google and/or Microsoft Office Suite • Working knowledge of medical terminology a plus • Fluent written and verbal communication skills in English • Ability to learn new software and adapt to changing priorities • A positive and professional demeanor with a commitment to providing exceptional customer service • Ability to work independently and manage your own time effectively in a remote work environment

🏖️ Benefits

• Full-time remote position • Competitive compensation package • Equal opportunity employment

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