Bench Operations Manager

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Driftwood Hospitality Management

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1999

🤝 B2B

Hospitality • B2B • Food & Beverage

Driftwood Hospitality Management is a leading hospitality management firm dedicated to building lasting partnerships with hotel owners and optimizing property performance. With extensive experience in hotel management, development, and food and beverage services, Driftwood focuses on innovative strategies to enhance revenue and guest experiences. The company operates over 80 hotels across notable brands and is committed to delivering exceptional service while fostering a culture of integrity and innovation in the hospitality industry.

📋 Description

• Travel and fulfill open management positions at different hotel brands throughout our portfolio • Ensure hotel staff is trained in financial control procedures for cash, vouchers, inventories, and receivables and that these procedures are regularly followed • Conduct daily room inspections to ensure all rooms are cared for according to brand and Island Hospitality Management's standards • Notify supervisors of any damages, deficits, and/or disturbances • Ensure that departments achieve or exceed guest's service expectations • Control all purchases for the department, consistently aware of quality and cost • Prepare team member schedules in accordance with budgets and business forecasts • Identifies major revenue and expense opportunities and possible problems • Assist team leaders in meeting and exceeding AOS goals • Periodically inspect rooms, building exterior, parking lot, etc. • Manage human resources functions including recruiting, hiring, onboarding, performance evaluations, training, and disciplinary actions

🎯 Requirements

• Highly motivated team player with strong initiative and desire for achievement • Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary • Ability to work well in stressful situations • Readily available and approachable for all guests while providing excellent guest service • Valid Driver's License required • Ability to travel up to 100% of work schedule • Previous experience leading F&B operations

🏖️ Benefits

• Healthcare including Medical, Dental, and Vision Insurance • HSA & FSA plans available! • Dependent care FSA • Identity Theft Protection Insurance • Commuter benefits including transit & parking • Pet Insurance • PTO and Payroll Incentives for Annual Wellness Exams • Employee Assistance Program • Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services • Paid Sick and Vacation Time • Family Leave • 401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution • Incentive based bonus program • Free room nights at our hotels and employee discounts within your hotel brand • Discounts for friends and family within your hotel brand • Team Member recognition and bonus • Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work • Career Growth through our in-house training program with a path personalized to your desired goals • Referral bonus program to ANY of our locations