Call Center Agent

🔥 10 minutes ago

🌲 North Carolina – Remote

🌲 North Carolina – Remote

💵 $16 - $29 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

📞 Call Center Representative

🚫👨‍🎓 No degree required

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Driven Brands Inc.

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1972

💰 Post-IPO Debt on 2022-10

Automotive

Driven Brands Inc. is a leading provider of consumer and commercial automotive services, delivering a comprehensive range of car care solutions across over 5,000 brand locations. They service more than 70 million vehicles annually and offer a broad suite of services including paint, collision repair, glass replacement, oil changes, general vehicle maintenance, and car washes. The company's well-known brands include Take 5 Oil Change, Maaco, Meineke, CARSTAR, and 1-800-Radiator & A/C, among others. Driven Brands emphasizes convenience and customer satisfaction, positioning themselves as a one-stop shop for all automotive aftermarket needs. Founded with a strong heritage and a portfolio of trusted brands, Driven Brands also engages in franchise opportunities and charitable initiatives.

📋 Description

• To make every customer excited to use Auto Glass Now • Create estimates, price quotes, and invoices for all customer’s glass needs • Answer phones and return customer calls • Provide excellent customer service • Attention to detail • Ensure accuracy when booking all appointments • Input documentation on all calls and follow-up with callers as needed • Confirm all customer information is correct before booking • Be professional and have a positive attitude

🎯 Requirements

• Must have a sales background for the experienced pay • Must have a positive attitude and customer service • Must have basic computer skills • Must have strong communication skills • Bilingual (Spanish) proficiency is a plus! • Prior phone or call center experience is a plus! • Home Internet • Must have open availability including Holidays and weekends (OT pay for holidays) • Comfortable working a fast-paced environment

🏖️ Benefits

• Competitive base pay rates • PAID TIME OFF for full-time employees • Health, Vision, & Dental Insurance • 401(k) company match for all employees • SAME DAY PAY available through myFlexPay