Driven Brands Inc.
5001 - 10000 employees
Founded 1972
💰 Post-IPO Debt on 2022-10
Automotive
Driven Brands Inc. is a leading provider of consumer and commercial automotive services, delivering a comprehensive range of car care solutions across over 5,000 brand locations. They service more than 70 million vehicles annually and offer a broad suite of services including paint, collision repair, glass replacement, oil changes, general vehicle maintenance, and car washes. The company's well-known brands include Take 5 Oil Change, Maaco, Meineke, CARSTAR, and 1-800-Radiator & A/C, among others. Driven Brands emphasizes convenience and customer satisfaction, positioning themselves as a one-stop shop for all automotive aftermarket needs. Founded with a strong heritage and a portfolio of trusted brands, Driven Brands also engages in franchise opportunities and charitable initiatives.
Customer Support Representative
🕒 5 days ago
🇨🇦 Canada – Remote
💵 $19 - $29 / hour
⏰ Full Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
🚫👨🎓 No degree required
🗣️🇪🇸 Spanish Required
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Driven Brands Inc.
5001 - 10000 employees
Founded 1972
💰 Post-IPO Debt on 2022-10
Automotive
Driven Brands Inc. is a leading provider of consumer and commercial automotive services, delivering a comprehensive range of car care solutions across over 5,000 brand locations. They service more than 70 million vehicles annually and offer a broad suite of services including paint, collision repair, glass replacement, oil changes, general vehicle maintenance, and car washes. The company's well-known brands include Take 5 Oil Change, Maaco, Meineke, CARSTAR, and 1-800-Radiator & A/C, among others. Driven Brands emphasizes convenience and customer satisfaction, positioning themselves as a one-stop shop for all automotive aftermarket needs. Founded with a strong heritage and a portfolio of trusted brands, Driven Brands also engages in franchise opportunities and charitable initiatives.
📋 Description
• Call outbound to existing customers to drive repeat business • Answer customer inquiries • Work closely with the Contact Centre Team to implement project initiatives • Ensure the proper processes are being followed and task deadlines are being met • Properly manage customer information utilizing internal data systems • Flexible/adaptable to constant change • Accurately communicate customer details to Franchisees
🎯 Requirements
• Minimum 2 years of call centre experience • Sales experience is an asset • Shows predominant skills in computer literacy • Good organisation and time management skills • Works well in a fast-paced environment • Works well under pressure • Bilingualism English/Spanish is an asset (but not required)
🏖️ Benefits
• paid time off • holiday pay
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