Franchise Operations Consultant

🔥 3 minutes ago

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Logo of Driven Brands Inc.

Driven Brands Inc.

5001 - 10000 employees

Founded 1972

💰 Post-IPO Debt on 2022-10

Automotive

Driven Brands Inc. is a leading provider of consumer and commercial automotive services, delivering a comprehensive range of car care solutions across over 5,000 brand locations. They service more than 70 million vehicles annually and offer a broad suite of services including paint, collision repair, glass replacement, oil changes, general vehicle maintenance, and car washes. The company's well-known brands include Take 5 Oil Change, Maaco, Meineke, CARSTAR, and 1-800-Radiator & A/C, among others. Driven Brands emphasizes convenience and customer satisfaction, positioning themselves as a one-stop shop for all automotive aftermarket needs. Founded with a strong heritage and a portfolio of trusted brands, Driven Brands also engages in franchise opportunities and charitable initiatives.

📋 Description

• Provides world-class support to Franchisees and Center Managers • Achieves position goals, timelines, and KPI metrics through coaching • Conducts market meetings and peer-to-peer focus groups for training • Utilizes observations and data-driven insights for coaching • Documents all activity in FranConnect • Interfaces with support departments for franchisee satisfaction • Focuses on strategic processes to improve customer experience • Attends and participates in corporate organized events • Implements marketing and sales direction for revenue growth • Creates and delivers content as needed • Ensures timely and accurate reporting for the territory • Communicates succession planning with franchisees

🎯 Requirements

• Bachelor’s Degree or equivalent experience • 5+ years in multi-unit operations (franchise/chain) • Strong financial analysis and P&L management skills • Proven ability to lead in sales, marketing, and operations • Results-oriented with a can-do attitude • Excellent sales, consulting, and communication skills • Skilled in group training, presentations, and public speaking • Automotive or hospitality industry experience preferred • Franchise experience preferred • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) • Must be able to lift up to 50 pounds and have the ability to bend and crawl as needed in a shop environment.

🏖️ Benefits

• Health and wellness benefits • Paid time off • Holiday pay • Access to myFlexPay program to get early access to earned wages

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