Learning Experience Designer

Job not on LinkedIn

🔥 1 minute ago

🇮🇪 Ireland – Remote

💵 €37.8k - €51.2k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📚 Learning and Development

👻 Ghost score 0%

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Dropbox

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2007

💼 Consulting

🏭 Manufacturing

📦 Logistics

Consulting • Manufacturing • Logistics

Dropbox is a cloud-based service that provides tools for storing, sharing, and accessing files across devices. It offers features such as document sharing, video review, automatic backups, and AI-driven scheduling. Dropbox also provides solutions for different sectors like teams, sales, marketing, and education, and industries including construction, media, technology, and manufacturing. With a focus on security, Dropbox ensures files are encrypted and protected against tampering. It offers integrations with various productivity tools and is trusted by major companies for efficient file management and collaboration.

📋 Description

• Create engaging, accessible, and effective learning experiences helping customers and administrators understand Dropbox products, complete key tasks, and achieve their goals • Design, develop, publish, and maintain customer learning experiences across Dropbox products and education platforms • Create and update web-based training, learning paths, product-launch education, tutorials, multimedia content, and instructional resources • Translate complex product workflows and customer needs into clear, task-oriented instruction with logical sequencing and actionable next steps • Author, publish, and maintain learning content using Contentful and related content-management and learning-delivery platforms, including quality assurance and localization preparation • Collaborate with Product, Product Marketing, Customer Advocacy, Support, subject-matter experts, and program managers • Responsibly leverage AI tools for content drafting, storyboarding, synthesis, analysis, and production efficiency while validating outputs • Improve learning experiences through reusable templates, documented processes, customer feedback, performance insights, and content-quality standards

🎯 Requirements

• Experience creating or maintaining customer-facing learning, instructional, technical, enablement, or product education content • Ability to translate complex product concepts and workflows into clear, structured, task-oriented instruction • Experience using content-authoring, learning-management, or publishing platforms • Ability to collaborate effectively with subject-matter experts and cross-functional stakeholders to develop and refine instructional content • Understanding of instructional quality principles, including accuracy, accessibility, consistency, and learner usability • Strong organizational skills and the ability to manage multiple content deliverables, incorporate feedback, and meet deadlines • Ability to learn and responsibly use AI-assisted tools to improve productivity while maintaining accountability for content quality and accuracy • Preferred: Experience developing web-based training, interactive learning, quick-start guides, video tutorials, or progressive learning paths • Preferred: Familiarity with Contentful, Articulate, Wistia, or comparable content and learning-production tools • Preferred: Experience supporting product launches, localization, or customer self-service education programs • Preferred: Experience using learning analytics, customer feedback, or content-performance data to inform improvements • Preferred: Experience collaborating with distributed teams in a technology or SaaS environment