Operational Excellence Manager

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🕒 June 23

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DSV - Global Transport and Logistics

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1976

🚗 Transport

🤝 B2B

Transport • B2B

DSV - Global Transport and Logistics is a global freight forwarding and logistics company providing air, sea, road and rail transport, contract logistics, warehousing and value-added supply-chain services. It operates a large worldwide network of offices and logistics facilities, offers digital tools and connectivity (myDSV, tracking, APIs/EDI) for booking and shipment visibility, and serves industry verticals such as healthcare, automotive, aerospace and consumer goods while pursuing sustainability and innovation initiatives.

📋 Description

• In collaboration with IT and in close alignment with Air & Sea Products, define and maintain global standards for data integration with carriers and other external partners on behalf of Air & Sea. This includes semantic models and associated mappings as well as different integration patterns (e.g., asynchronous/message-based vs synchronous/API based, push vs pull). • In alignment with and on behalf of the Air & Sea Products, provide the logical mappings required for specific carrier integrations. • In alignment with and on behalf of the Air & Sea Products and in collaboration with IT and Master Data Management, define and manage the ongoing maintenance of internal mapping tables and related structures required to enrich incoming partner data for consumption by internal processes and systems. • Work with carriers to resolve data quality and performance issues (completeness, timeliness, correctness) for data exchanged via global interfaces; work with the global Operational Excellence organization to continuously improve quality and performance of data exchanged via global interfaces at a local level • Monitor and drive utilization of electronic data exchange with Air- and Sea-Carrier in the organization to enable productivity gains. • Participate in and contribute to Cross-functional Collaboration Teams as required

🎯 Requirements

• Master’s degree in related technical / business areas or equivalent work experience • 7 years industry experience • Good command, both verbal and written, English skills • Good communication skills as the role requires frequent communication to various directions and all management levels • Ability to create collaborative engagements and active listening • Strong analytical and conceptual capabilities • Both a team builder and a team-player • Understanding of data lake / lakehouse architectures and structured data processing (e.g., Delta Lake concepts) • Experience with integration patterns in distributed systems (API-based integrations, event-driven architecture, message queues, batch vs. real-time processing) • Knowledge of data modeling concepts (semantic models, canonical data models, mapping structures, enrichment logic) • Practical experience with structured data formats such as JSON, XML, EDI, CSV and API payloads • Understanding of data quality frameworks, monitoring approaches, and data validation techniques • Familiarity with CI/CD principles, DevOps practices, and version-controlled deployment in data environments • Ability to translate business integration requirements into scalable technical solutions in collaboration with IT teams.

🏖️ Benefits

• eligible benefits