Business Analyst II

November 26

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Duck Creek Technologies

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Insurance • SaaS • Enterprise

Duck Creek Technologies is a leading provider of comprehensive software solutions for the insurance industry, specifically focusing on property and casualty (P&C) insurance. Their platform offers a suite of core system solutions, including policy, billing, claims, and analytics. With a strong emphasis on low-code configurability, Duck Creek enables insurers to quickly implement changes and launch new products to meet market needs. The company also emphasizes partnerships with leading technology innovators to deliver enhanced customer experiences and streamline operations for insurers around the world.

1001 - 5000 employees

Founded 2000

☁️ SaaS

🏢 Enterprise

💰 $230M Private Equity Round on 2020-06

📋 Description

• Overseeing technical projects and ensuring their successful execution • Managing project deliverables, coordinating with cross-functional teams, and contributing to complex technical tasks within large-scale initiatives • Acts as the project lead for technically focused customer initiatives, ensuring successful delivery and alignment with client requirements • Acts as a technical resource on a project team responsible for analyzing, designing, and configuring business processes • Collaborating with other teams and stakeholders to assess current capabilities and identify customer requirements • Eliciting and documenting detailed product requirements and use cases, ensuring clarity for implementation • Developing and maintaining comprehensive business requirements to guide the project team • Transitioning the requirements and use cases to the technical team and ensuring a clear and complete understanding of the requirements • Managing integration projects between DCLC and core systems to ensure seamless data flow between systems • Implementing Single Sign-On (SSO) solutions to enhance security and user experience • Proficient in using Postman for API testing, integrating APIs, working with Microsoft Logic Apps, and writing SQL queries • Performing other related duties and activities as required.

🎯 Requirements

• Bachelor’s degree required, or higher education level, or foreign equivalent, preferably in area with analytic emphasis • Minimum of 5 years’ professional experience, preferably in a similar role • Experience interfacing with customers, including customer presentations • Excellent communication skills, verbal and written • Experience in requirements gathering, identifying gaps, estimating, implementation, test planning and execution, and User Acceptance Testing definition and execution • Experience translating requirements and use cases into test conditions and expected results for assembly, product, and user acceptance testing • Experience/knowledge of Loss Control Insurance software applications • Experience/knowledge of software development life cycle for Loss Control insurance software

🏖️ Benefits

• Flexible-First employer • Ability to work from an office, from home, or on a hybrid schedule