Principal Product Manager – Billing

🕒 April 29

🏄 California, Massachusetts, +2 more states – Remote

🏄 California – Remote 🍂 Massachusetts – Remote 🏰 Missouri – Remote 🌴 South Carolina – Remote

💵 $171.9k - $245.5k / year

⏰ Full Time

🔴 Lead

✅ Product Manager

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Duck Creek Technologies

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2000

☁️ SaaS

🏢 Enterprise

💰 $230M Private Equity Round on 2020-06

Insurance • SaaS • Enterprise

Duck Creek Technologies is a leading provider of comprehensive software solutions for the insurance industry, specifically focusing on property and casualty (P&C) insurance. Their platform offers a suite of core system solutions, including policy, billing, claims, and analytics. With a strong emphasis on low-code configurability, Duck Creek enables insurers to quickly implement changes and launch new products to meet market needs. The company also emphasizes partnerships with leading technology innovators to deliver enhanced customer experiences and streamline operations for insurers around the world.

📋 Description

• Define and own the product strategy and roadmap for Duck Creek’s billing domain, including invoicing, payment processing, commissions, collections, disbursements, reconciliation, and automation capabilities. • Act as the general manager for your product, owning strategy, execution, and financial outcomes. • Translate insurer billing practices, payment preferences, financial controls, and regulatory considerations into clear, prioritized product capabilities and outcomes. • Provide product leadership for billing experiences that support billing accuracy, payment flexibility, collections effectiveness, and operational efficiency. • Lead structured product discovery to frame complex billing, payment, and financial-operations problems in partnership with customers and internal stakeholders. • Serve as the primary product steward for billing and finance personas, ensuring workflows reflect real-world operational constraints, customer obligations, and servicing needs. • Provide product leadership for application-level decision-support and AI-enabled capabilities that improve payment optimization, collections prioritization, anomaly detection, and exception handling within defined controls.

🎯 Requirements

• Bachelor’s or Masters Degree and/or equivalent experience relevant to functional area • 7+ years of experience in product management within SaaS or enterprise software environments • Demonstrated experience owning complex workflow – or decision-centric product domains

🏖️ Benefits

• Flexible work environment • Medical, dental, vision, life, and disability insurance • 401(k) retirement plan with match (6% employer match up to $12,000 annually) • Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) • Paid holidays, vacation, and volunteer time • Employee Assistance Program (EAP)