Principal Software Engineer, GenAI

October 2

Apply Now
Logo of Duck Creek Technologies

Duck Creek Technologies

Insurance • SaaS • Enterprise

Duck Creek Technologies is a leading provider of comprehensive software solutions for the insurance industry, specifically focusing on property and casualty (P&C) insurance. Their platform offers a suite of core system solutions, including policy, billing, claims, and analytics. With a strong emphasis on low-code configurability, Duck Creek enables insurers to quickly implement changes and launch new products to meet market needs. The company also emphasizes partnerships with leading technology innovators to deliver enhanced customer experiences and streamline operations for insurers around the world.

1001 - 5000 employees

Founded 2000

☁️ SaaS

🏢 Enterprise

💰 $230M Private Equity Round on 2020-06

📋 Description

• Lead technical strategy for GenAI-based products and platforms, ensuring alignment with enterprise architecture and business goals • Design and implement core AI services, including model orchestration, prompt engineering frameworks, and inference pipelines • Collaborate with data scientists and ML engineers to integrate LLMs and fine-tuned models into production systems • Architect and deliver solutions for high-complexity Agile stories across multiple domains, ensuring scalability and resilience • Mentor and guide engineers on modern AI development practices, including distributed systems, model deployment, and performance optimization • Ensure compliance and security in AI solutions, including data privacy, responsible AI principles, and model governance • Debug and resolve complex issues in distributed AI systems, ensuring minimal downtime and high availability • Champion CI/CD and MLOps practices for continuous delivery of AI features and models • Participate in hiring and talent development for the GenAI team • Perform other related duties and activities as required

🎯 Requirements

• Bachelor’s degree, or higher education level, or its foreign equivalent, in Computer Science, Computer Information Sciences, and/or related field • Total Work Experience: 7+ years (software development) • 5+ years of strategic leadership experience • Expert of scalable, resilient, modern, cloud-native microservice development with Java, .NET, Python, or Typescript • Expert in distributed software patterns, such as DDD, microservices, serverless, and event-driven architecture • Expert with CI/CD to deliver software enhancements to customers with full automation • Expertise in AI/ML systems: LLM integration, RAG pipelines, vector databases, and prompt engineering • Hands-on experience with transformer-based models, Hugging Face, LangChain, or similar frameworks • Experience in Cloud platforms and cloud-native architectures, including Serverless • Knowledge of data security, compliance, and responsible AI principles • Experience with Terraform/Ansible or other IaC platforms • Experience with CQRS, event-driven architecture, and Kafka • Experience building monitoring, alerting, and observability for maintaining high customer SLAs for SaaS delivered products • Work Authorization: Legally authorized to work in the country of job location; company does not sponsor visas

🏖️ Benefits

• Flexible work environment (choice to work from an office, from home, or on a hybrid schedule) • Medical, dental, vision, life and disability insurance • 401(k) Retirement Plan • Flexible Spending & Health Savings Account • Paid holidays, vacation, and volunteer time • Employee assistance program • Eligible for annual bonuses • Competitive benefits package

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