Technical Customer Success, LATAM

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November 20

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DXC Technology

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B2B • Enterprise • Cybersecurity

DXC Technology is a prominent global IT services company that provides a wide range of technology solutions and services to businesses. DXC specializes in helping its clients transform their business processes and IT systems, leveraging modern technologies like cloud computing, analytics, and cybersecurity solutions. With a focus on enterprise clients, DXC Technology drives digital innovation, ensuring organizations can navigate the complexities of the modern technological landscape effectively.

10,000+ employees

Founded 2017

🤝 B2B

🏢 Enterprise

🔒 Cybersecurity

📋 Description

• Engage with 'accounts at risk' to prevent churn • Drive product adoption and maximize customer value • Escalate complex issues • Debug and resolve workflow issues • Drive onboarding and deployment for new clients • Deliver training sessions to customer teams • Share customer insights with the product team

🎯 Requirements

• Medior/Senior profile with prior experience in customer success, technical account management, or a similar role • Tech-savvy, with the ability to debug and investigate technical workflows • Strong communication and proactive, with a 'get stuff done' attitude • Comfortable working independently and managing multiple priorities • Fluent in English and Spanish.

🏖️ Benefits

• High-impact position in a fast-growing company • Fast growth of responsibility • A company that sticks to its values in an open and informal atmosphere • Flexibility in working hours