Windows Technical Support Engineer – 24/7

🔥 0 minutes ago

🇧🇬 Bulgaria – Remote

⏰ Full Time

🟢 Junior

📞 Support Engineer

🚫👨‍🎓 No degree required

👻 Ghost score 11%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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DXC Technology

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2017

💼 Consulting

🛡️ Insurance

📦 Logistics

Consulting • Insurance • Logistics

DXC Technology is a prominent global IT services company that provides a wide range of technology solutions and services to businesses. DXC specializes in helping its clients transform their business processes and IT systems, leveraging modern technologies like cloud computing, analytics, and cybersecurity solutions. With a focus on enterprise clients, DXC Technology drives digital innovation, ensuring organizations can navigate the complexities of the modern technological landscape effectively.

📋 Description

• Provide 24/7 Windows technical support for state-of-the-art customer solutions • Maintain high customer satisfaction and minimize unplanned downtime in customer production environments • Identify and solve problems • Work on complex incidents affecting thousands of users • Define, execute, and implement standardized changes • Make fast, informed decisions while maintaining quality and perfection • Work remotely from Bulgaria and support customers globally

🎯 Requirements

• At least 1 year of practical experience in Microsoft Windows Server technologies, including installation, configuration, patching, and troubleshooting • Experience administering Windows-based File & Print solutions • Basic experience troubleshooting Active Directory • Experience with Microsoft Hyper-V and VMware vSphere • Basic networking knowledge, including network shares, DMZ, load balancers, NAT, DNS, DHCP, and TCP/IP • Ability to make hardware and software recommendations during troubleshooting • Fluent in English • Willingness to learn and develop in IT • Strong customer service orientation • Proven analytical and problem-solving abilities • Ability to work in a challenging, dynamic, Agile environment • Positive attitude, strong work ethic, teamwork, commitment, and dedication • Ability to present ideas in business-friendly and user-friendly language • Preferred: experience with public/private cloud technologies such as Azure, AWS, or Google Cloud • Preferred: experience troubleshooting Microsoft Clustering and Load Balancing • Preferred: Microsoft Server or VMware certifications • Preferred: knowledge of backup and restore tools for Microsoft platform operating systems • Preferred: basic SAN knowledge • Preferred: experience with a ticketing system

🏖️ Benefits

• Competitive compensation • 24 days of paid vacation • Comprehensive medical insurance • Life insurance • Monthly food vouchers • Premium learning platforms • Company-sponsored certifications • Continuous development opportunities • Employee Recognition Program • Employee Referral Program • Flexible work model supporting wellbeing, productivity, individual work styles, and life circumstances