SAP FICO Support Consultant

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🌐 Australia, New Zealand – Remote

🇦🇺 Australia – Remote 🇳🇿 New Zealand – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🖥️ SAP Consultant

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DyFlex Solutions

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

📦 Logistics

🏭 Manufacturing

Consulting • Logistics • Manufacturing

DyFlex Solutions is a leader in SAP Cloud technologies, recognized as an SAP Platinum Partner. The company specializes in delivering technology solutions that enhance commercial performance through increased revenue, lower operating costs, and improved customer satisfaction and workforce productivity. DyFlex is trusted by leading Australian organizations across sectors such as Professional Services, FMCG, Defence, and Resources. They develop proprietary add-on solutions using SAP technology to manage commodity pricing, foreign currency, and maintenance planning. DyFlex provides services that include the implementation of SAP S/4HANA Public Cloud, aiming to aid businesses in digital transformation and operational readiness.

📋 Description

• Provide expert-level SAP FICO functional support across AMS engagements, including incident management, problem resolution, and change requests • Engage directly with customers to understand, triage, and resolve support queries in a timely and professional manner • Perform configuration, testing, and documentation activities within SAP ECC and SAP S/4HANA Private Cloud environments • Contribute to continuous improvement of support processes, identifying recurring issues and recommending lasting solutions • Collaborate with internal teams and client stakeholders to ensure SLAs and quality standards are consistently met • Produce clear and accurate reporting on support activities, ticket status, and resolution progress for internal and client audiences

🎯 Requirements

• Minimum 5 years of hands-on SAP FICO experience • Demonstrated expertise in a functional consulting or functional architect capacity • Strong background in AMS and support environments; primarily project-based backgrounds are not suited to this role • Proficient in SAP ECC and SAP S/4HANA Private Cloud • Configuration and troubleshooting experience across core FICO modules • Exceptional written and verbal communication skills • Ability to engage confidently and professionally with customers • Proven ability to produce meaningful reporting and documentation for support activities • Experience working in customer-facing roles within a managed services or AMS context • Eligibility to work in Australia without sponsorship is required • Applicants must clearly state their working rights

🏖️ Benefits

• Work with SAP's latest technologies on cloud such as S/4HANA, BTP and Joule • A flexible and supportive work environment including the ability to work from anywhere in Australia or New Zealand • Competitive remuneration and benefits including novated lease, birthday leave, salary packaging, wellbeing programme, additional purchased leave, and company-provided laptop • Comprehensive SAP training and certifications • Join a renowned organisation delivering projects to some of APAC's leading enterprises • Safe, flexible and respectful environment free from discrimination, bullying and harassment • Diverse and inclusive team