Senior Accounts Receivable Analyst – Contract

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Dynatron Software, Inc.

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1999

☁️ SaaS

Automotive • SaaS • Analytics

Dynatron Software, Inc. is a company that combines advanced analytics software with expert coaching to help automotive service departments maximize their revenue opportunities. Their product suite includes various solutions like PriceSmart for optimizing labor and part pricing, FileSmart for enhancing warranty labor rates and parts markup, SellSmart for increasing service sales to existing customers, and MarketSmart for boosting service department traffic through strategic marketing campaigns. With a focus on increasing profitability, Dynatron collaborates closely with dealerships to identify and capitalize on hidden revenue streams using their proprietary analytics and extensive repair order database.

📋 Description

• Own the end-to-end dunning and collections lifecycle across assigned customer accounts. • Drive a structured, escalating outreach cadence across email, phone, and portal channels to recover past-due and stuck balances. • Prioritize AR aging by cash-at-risk, account status, age of balance, and root cause. • Maintain professional, firm, and customer-aware communication throughout the collections process. • Investigate and clear the root causes behind stuck cash, including unapplied and misapplied payments, short-pays, billing disputes, credit holds, and unattached or orphaned receivable entries. • Reconcile customer accounts and match payments to open invoices in NetSuite. • Identify patterns in past-due balances and recommend corrective actions to prevent recurring issues. • Partner with Billing, Sales, Customer Success, and Cash Application to resolve disputes quickly and remove payment roadblocks. • Build, maintain, and report on collections KPIs, including DSO, aging bucket movement, cash collected versus target, and dispute resolution cycle time. • Develop, document, and maintain collections SOPs, dunning workflows, and escalation procedures.

🎯 Requirements

• 4+ years of progressive experience in accounts receivable, collections, cash application, or related finance operations roles. • Demonstrated track record of reducing DSO and recovering aged balances. • Deep working knowledge of the order-to-cash cycle and the common drivers of stuck cash across billing, disputes, and cash application. • Strong understanding of AR aging, account reconciliation, collections cadence, payment application, and customer dispute resolution. • Experience working in technology, SaaS, or software-driven environments preferred. • Proficiency with NetSuite required. • Familiarity with SuiteBilling and CRM systems strongly preferred. • Advanced Excel skills, including VLOOKUPs, pivot tables, and analysis of large AR aging datasets. • Strong comfort working with financial data, account detail, and collections reporting. • Ability to identify root causes, spot trends, and turn analysis into practical action.

🏖️ Benefits

• Competitive contract rate • Participation in Dynatron’s Equity Incentive Plan • Comprehensive health, dental, and vision insurance • Employer-paid disability and life insurance • 401(k) with competitive company match • Flexible vacation policy and 11 paid holidays • Remote-first culture • Ongoing professional development opportunities