Project Coordinator

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🔥 59 minutes ago

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DYOPATH

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2020

🔒 Cybersecurity

Cybersecurity • Cloud • IT Services

DYOPATH is a company dedicated to providing comprehensive IT solutions aimed at enhancing organizational performance and security. They offer a wide range of services including advanced security services, managed security, cloud services, IT outsourcing, and managed services. DYOPATH is focused on helping clients navigate the challenges of cyber threats, complex IT environments, and talent shortages. Their services are designed to be secure, always available, and aimed at improving communication, efficiency, and productivity within organizations. DYOPATH places a high priority on customer satisfaction and efficiency improvements, making them a trusted partner in IT success for large and small organizations alike.

📋 Description

• Coordinate project activities, resources, schedules, and documentation to support successful project delivery. • Partner with Project Managers, engineers, and clients to ensure projects remain on track, within budget, and aligned with business objectives. • Support client onboarding initiatives through documentation, knowledge management, and process coordination. • Identify risks, remove roadblocks, and promote continuous improvement across project and onboarding workflows. • Serve as a key communication link between clients, stakeholders, and internal teams. • Support project planning, scheduling, and resource coordination. • Track project progress, milestones, budgets, and deliverables. • Monitor risks and issues, escalating concerns when necessary. • Communicate project status and updates to stakeholders. • Help ensure projects meet timeline, budget, and quality expectations. • Participate in onboarding and discovery sessions to understand client environments and requirements. • Create, maintain, and organize Knowledge Base Articles (KBAs). • Track onboarding deliverables and documentation requirements. • Develop standardized templates, workflows, and process documentation. • Support onboarding readiness and successful go-live activities. • Maintain project plans, reports, and operational documentation. • Create client-facing guides, user instructions, and training materials. • Collaborate with technical teams to ensure documentation accuracy and consistency. • Support client adoption and enablement through effective knowledge sharing. • Serve as a point of contact for project-related communication. • Maintain effective communication across project teams, clients, and stakeholders. • Track and report project hours, contract true-ups, and related administrative activities. • Provide visibility into project status, risks, and outstanding actions.

🎯 Requirements

• Experience in Project Coordination, Project Administration, Project Management Support, or a related role. • Strong organization, time management, and prioritization skills. • Excellent written and verbal communication abilities. • Experience working with multiple stakeholders and cross-functional teams. • Strong documentation and reporting skills. • Ability to identify issues, analyze risks, and support resolutions. • Proficiency with Microsoft Office and project tracking tools. • Preferred: Experience supporting IT, MSP, or technology-related projects. • Preferred: Familiarity with onboarding, service delivery, or knowledge management processes. • Preferred: Experience creating documentation, workflows, training materials, or KBAs. • Preferred: Exposure to Power BI, Helix, or similar operational platforms.

🏖️ Benefits

• Aguinaldo (25 days – above legal requirement) • Vacation + 25% premium • IMSS + Major medical insurance (family included) • Monthly savings fund + pantry vouchers • Quarterly performance bonus opportunities • Paid life events leave (parental, marriage, bereavement)