Salesforce Administrator

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DYOPATH

501 - 1000 employees

Founded 2020

🔒 Cybersecurity

Cybersecurity ‱ Cloud ‱ IT Services

DYOPATH is a company dedicated to providing comprehensive IT solutions aimed at enhancing organizational performance and security. They offer a wide range of services including advanced security services, managed security, cloud services, IT outsourcing, and managed services. DYOPATH is focused on helping clients navigate the challenges of cyber threats, complex IT environments, and talent shortages. Their services are designed to be secure, always available, and aimed at improving communication, efficiency, and productivity within organizations. DYOPATH places a high priority on customer satisfaction and efficiency improvements, making them a trusted partner in IT success for large and small organizations alike.

📋 Description

‱ Own and optimize the Salesforce ecosystem with a focus on CPQ (Revenue Cloud), automation, and system integrity ‱ Design automation that reduces manual work and improves business efficiency ‱ Partner across Sales, Finance, and Operations to build real solutions ‱ Influence how Salesforce supports company growth and scalability ‱ Work with emerging capabilities like AI and Agentforce ‱ Play a key role in expanding and integrating business-critical platforms ‱ Administer Salesforce including users, profiles, roles, permissions, and security model ‱ Maintain system health, data integrity, and governance across environments ‱ Support release management, sandbox testing, and deployment processes ‱ Design, build, and maintain Salesforce Flows and automation ‱ Streamline workflows and eliminate manual processes ‱ Translate business requirements into scalable system solutions ‱ Own Salesforce CPQ including product configuration, pricing, and quoting workflows ‱ Manage approvals, renewals, amendments, and contract lifecycle alignment ‱ Partner with Sales Operations and Finance to align pricing strategy and margins ‱ Support and enhance integrations including Conga Contracts and Klient PSA ‱ Troubleshoot system issues across integrations and automation workflows ‱ Maintain system documentation and configuration standards ‱ Build and optimize reports and dashboards for Sales, Finance, and Operations ‱ Ensure data accuracy through validation rules and data hygiene initiatives ‱ Support audit and compliance reporting requirements ‱ Support emerging Salesforce capabilities including AI and Agentforce ‱ Act as a bridge between technical teams and business stakeholders ‱ Contribute to system enhancements, special projects, and platform expansion

🎯 Requirements

‱ 3-5+ years of hands-on Salesforce administration experience. ‱ Proven experience supporting Salesforce CPQ / Revenue Cloud ‱ Strong experience with Flow Builder and automation tools ‱ Solid understanding of Salesforce data model, security, and platform capabilities ‱ Ability to translate business requirements into technical solutions ‱ Bachelor’s degree in Information Systems, Business, or related field (or equivalent experience) ‱ Strong English communication skills (written and verbal). ‱ Experience with Conga Contracts and/or Klient PSA (preferred) ‱ Exposure to Salesforce AI capabilities (Agentforce) (preferred) ‱ Experience in IT services, MSP, or subscription-based business environments (preferred) ‱ Familiarity with Apex, JavaScript, or other web technologies (preferred)

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