ServiceNow Developer – ITSM

Job not on LinkedIn

🕒 June 8

🇮🇳 India – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 ServiceNow

👻 Ghost score 48%

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Logo of DysrupIT

DysrupIT

51 - 200 employees

Founded 2016

🏢 Enterprise

☁️ SaaS

🔒 Cybersecurity

Enterprise • SaaS • Cybersecurity

DysrupIT is a global cloud services and IT solutions firm that helps organizations adopt cloud technologies and transition to as-a-Service business models. The company provides enterprise cloud, managed services, application engineering, cybersecurity, and data analytics & information management, serving SMBs through multinational enterprises with Microsoft and other cloud platforms. DysrupIT also emphasizes community impact, talent development, and long-term partnerships to deliver secure, scalable, and business-aligned technology outcomes.

📋 Description

• Deliver ServiceNow enhancements, configurations, and backlog items aligned to sprint priorities and business objectives • Design and build custom REST API integrations with external systems • Implement AI-enabled development practices using the ServiceNow AI stack, including Now Assist and Predictive Intelligence • Partner with the Solution Architect and stakeholders to design scalable, best-practice ServiceNow solutions • Apply automation principles to improve speed, quality, and delivery efficiency • Support sprint execution through development, peer review, testing, deployment preparation, and continuous platform improvement • Participate in sprint ceremonies including planning, stand-ups, reviews, and retrospectives • Contribute to technical documentation, knowledge transfer, and adherence to the Team Working Agreement • For Lead Developers, provide technical guidance and code reviews, handle escalations, and own complex integrations and high-priority backlog items

🎯 Requirements

• 6–9 years of ServiceNow development experience • Strong hands-on development skills in ServiceNow, including Flow Designer, Business Rules, Client Scripts, Script Includes, and REST API integrations • Solid understanding of ITSM module configuration and platform governance principles • Experience working in Agile/Scrum delivery teams with Jira or similar tools • Familiarity with AI-enabled ServiceNow features, including Now Assist and Predictive Intelligence • Excellent problem-solving skills and attention to detail in complex, customized environments • Experience with both ITSM and CSM modules preferred • Prior exposure to large enterprise or regulated industry environments preferred • ServiceNow micro-certifications or badges in AI, Now Assist, or automation features preferred

🏖️ Benefits

• Training and employee development opportunities • Career growth and advancement support • Employees valued and respected • Positive and inclusive company culture

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