SOC Analyst

Job not on LinkedIn

🔥 1 minute ago

🇵🇭 Philippines – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🛡️ Security Operations

👻 Ghost score 12%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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DysrupIT

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2016

🏢 Enterprise

☁️ SaaS

🔒 Cybersecurity

Enterprise • SaaS • Cybersecurity

DysrupIT is a global cloud services and IT solutions firm that helps organizations adopt cloud technologies and transition to as-a-Service business models. The company provides enterprise cloud, managed services, application engineering, cybersecurity, and data analytics & information management, serving SMBs through multinational enterprises with Microsoft and other cloud platforms. DysrupIT also emphasizes community impact, talent development, and long-term partnerships to deliver secure, scalable, and business-aligned technology outcomes.

📋 Description

• Act as the first point of contact for SOC customers • Own support requests and incidents and track them through to resolution • Provide Tier 1 triage and remote support using established processes and runbooks • Log, update and manage tickets accurately while keeping customers informed • Perform appliance health checks, basic configuration and routine maintenance • Help onboard new Managed Security Services clients • Provide administrative support for customers • Monitor and analyse security alerts and logs for suspicious activity • Investigate potential threats such as malware alerts, suspicious logins and intrusion attempts • Escalate confirmed or complex incidents to Lead Analysts or Engineering with clear notes and evidence • Support incident response activities under senior analyst direction

🎯 Requirements

• Excellent written and spoken English • College degree or equivalent work experience • 5+ years of experience in IT helpdesk, service desk, technical support or a similar customer-facing IT role • At least 2 years of hands-on cybersecurity experience, such as alert monitoring, endpoint protection, log review or incident handling • Hands-on experience with at least one security tool, such as CrowdStrike or another EDR platform, or a SIEM tool • Basic knowledge of log collection, network traffic analysis, malware response or incident response • Hands-on experience with ticketing systems such as ServiceNow, Remedy, ConnectWise or Zendesk • Solid troubleshooting skills across Windows, networking and common business applications • Good understanding of TCP/IP, DNS, firewalls and VPNs • Strong customer service skills, with the ability to stay calm and clear when handling urgent issues • Good time management, documentation and reporting skills • Comfortable working a graveyard shift (Philippine Time), with flexibility to provide on-call support when needed • Eligibility to obtain security clearance if required by the client • Previous experience in a SOC, Managed Security Services or managed service provider (MSP) environment is nice to have • Experience with SIEM configuration and management, or user behaviour monitoring is nice to have • Experience analysing security log data from multiple sources is nice to have • Familiarity with Active Directory, Exchange, DNS, SMTP, SharePoint, IIS, SQL or patch management is nice to have • Security certifications such as CompTIA Security+, CySA+, CEH or Cisco Security are nice to have • Basic scripting skills such as PowerShell or Python are nice to have

🏖️ Benefits

• Government-mandated benefits plus supplemental HMO coverage • Collaborative and professional work environment • Career growth opportunities within a growing organization • Fully remote work arrangement • Training and support to grow careers

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