Staff Platform Engineer

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EarnIn

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2013

💳 Fintech

☁️ SaaS

👥 B2C

💰 $125M Series C on 2018-12

Fintech • SaaS • B2C

EarnIn is a financial technology company that offers innovative solutions for accessing your earnings faster without the need for high fees or credit checks. The company provides services such as Cash Out, where users can transfer up to $150/day or $750/pay period to a linked bank account, and Early Pay, which allows users to receive their paycheck up to two days early. Balance Shield helps avoid overdraft fees with real-time notifications and optional auto-transfers, while Credit Monitoring offers free access to users' Vantage Score 3. 0 by Experian. Additionally, the Tip Yourself feature encourages savings with each paycheck. EarnIn operates on a model that relies on optional tips instead of mandatory fees, helping users manage their finances with ease and security. Banking services are provided in conjunction with Evolve Bank & Trust, Member FDIC.

📋 Description

• Design foundational patterns and guardrails for how EarnIn builds, evaluates, monitors, and deploys AI agents in production. • Own agent governance, including model selection, evaluation frameworks, safety guidelines, and production observability. • Establish infrastructure-as-code best practices for agentic systems, ensuring prompts, tools, and evaluation criteria are versioned, reviewed, and tested like critical components. • Serve as architect in agentic cloud infrastructure, establishing best practices for production AI agents. • Mentor senior engineers in advanced agentic patterns, LLM integration, and production prompt engineering. • Lead cross-functional initiatives with engineering, product, security, and business teams to align agentic AI adoption with company objectives. • Oversee large-scale, high-availability distributed systems on AWS, identifying and solving critical performance, scalability, and stability challenges. • Use AI-driven observability and anomaly detection to anticipate failures. • Lead the evolution of infrastructure-as-code and automation standards, incorporating agentic pattern recognition and automated remediation into operations. • Shape the evolution of our developer control plane (Cortex) as an AI-augmented self-service platform where engineers interact with intelligent assistants. • Drive AI-powered golden paths that encode platform standards, security policies, and best practices. • Act as liaison between cloud operations, AI infrastructure, and business stakeholders. • Develop documentation on agentic architecture, best practices, and operational procedures. • Participate in and lead on-call rotations, using post-mortems as feedback loops for improving system reliability and agentic automation.

🎯 Requirements

• Bachelor's or Master's degree in Computer Science, Engineering, or related field. • 7+ years of experience in cloud infrastructure, managing large-scale, high-availability, customer-facing distributed systems. • Proven experience mentoring senior engineers and leading company-wide platform initiatives across multiple teams and functions. • Demonstrated experience architecting and scaling AI-driven systems in production, designing multi-step agentic workflows that autonomously perform complex operational tasks. • Track record of eliminating high-friction operational workflows through agentic AI, with measurable reduction in toil and increased platform leverage (e.g., LLM-powered incident diagnosis, intelligent CI/CD with test selection and deployment risk scoring, self-service assistants). • Mastery of AWS (EKS, Lambda, Bedrock, etc.) and deep expertise in containerized and serverless architectures. • Strong expertise in Kubernetes at scale and ability to guide implementation of complex, resilient solutions. • Deep knowledge of infrastructure-as-code tools (Terraform, Ansible) and ability to lead initiatives incorporating both traditional IaC and agentic automation. • Mastery of Datadog and advanced observability, driving metrics-driven decisions and agentic automation. Experience building AI-driven alerting and root-cause analysis systems is a plus. • Strong adherence to security, privacy, and compliance best practices, with the ability to lead governance for production AI systems (model safety, prompt injection prevention, data isolation). • Experience with LLM orchestration frameworks (LangChain, LlamaIndex, CrewAI, or custom agentic architectures) and production prompt engineering at scale. • Strong coding expertise in Python and/or Go, with the ability to guide teams in treating infrastructure and agentic systems as software. • Proven ability to drive cross-functional initiatives across engineering, product, security, and business, translating between technical depth and business impact. • Experience using AI-assisted development tools (e.g., GitHub Copilot, Cursor, ChatGPT, or similar tools) as part of your software development workflow? • Experience with service mesh (Linkerd, Istio) and traffic management at scale is a plus. • Proficiency with GitOps (Argo CD, Flux CD) and CI/CD orchestration (GitHub Actions, Argo Workflows) is a plus. • Experience with MLOps or LLMOps concepts (model versioning, evaluation frameworks, production monitoring for AI systems) is a plus. • Familiarity with security frameworks relevant to AI systems (e.g., guardrails, audit logging, and data governance for LLMs) is a plus.

🏖️ Benefits

• healthcare • internet and cell phone reimbursement • learning and development stipend • potential opportunities to travel to our Mountain View headquarters