Virtual Assistant – Salesforce

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🕒 March 31

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EastWest BPO —MCI PHILIPPINES

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2005

🤝 B2B

🛍️ eCommerce

☁️ SaaS

B2B • eCommerce • SaaS

EastWest BPO – MCI PHILIPPINES is a business process outsourcing (BPO) company that specializes in providing tailored solutions to help businesses grow by reducing operational costs and optimizing efficiency. The company offers a range of services including call center support, software quality assurance, data processing, software development, and digital marketing. With a client-centered approach, EastWest BPO adapts to the specific needs of each business, ensuring a reliable and personal touch in their service delivery. Additionally, the company prides itself on leveraging technology and hiring top talent to drive tangible results for its clients.

📋 Description

• Conduct in-depth research using various sources to obtain information from public records • Analyze and interpret information and data to provide accurate and timely results to support business objectives • Sort and process data for an organization • Perform a variety of administrative data tasks, including general data entry and data interpretation • Conduct research and manage data • Communicate results from the gathered data to the respective department or client • Perform records searches via select databases and sites • Follow policies, procedures, and assigned workflows set by department leadership • Determine reportable records for the client by sorting through data • Understand and apply guidelines in search criteria • Analyze data appropriately, adhering to strictly regulated procedures and quality standards • Learn and retain information to apply it in specific job situations • Provide support in a team-based environment • Communicate effectively with clients and/or applicants as needed • Meet team productivity and accuracy standards • Perform other administrative tasks and duties as needed

🎯 Requirements

• College level or equivalent required • College graduate preferred • 1+ years prior experience in an office setting, preferably in the BPO industry • Experience in Salesforce • Able to navigate between multiple windows / browsers with ease • Perform extensive internet research and type 45 WPM • Working knowledge of G Suite and Microsoft Office products • Data Analyst or other related jobs are welcome to apply • Ability to sit at a desk and working on computer for periods of time • Ability to enter data into a computer quickly and accurately.

🏖️ Benefits

• HMO • Medical / Dental Coverage • Career Growth and Learning • Allowances (Rice, Clothing, Laundry, Meal) • Government-Mandated Employee Benefits • Performance & Loyalty Bonus • Opportunities for Growth & Promotion • Company retreats and off-site events • Plus more in-office rewards, raffles, recognition gifts, treats!!