Revenue Operations Manager – Sales Programs, Analysis, Process

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EasyVista

WebsiteLinkedInAll Job Openings

201 - 500 employees

🏥 Healthcare

🏭 Manufacturing

💼 Consulting

💰 Post-IPO Equity on 2020-06

Healthcare • Manufacturing • Consulting

EasyVista is a company that provides comprehensive IT service management (ITSM) solutions designed to improve and automate the way IT services are delivered in organizations. Their products offer functionalities including IT asset management, financial management, change and release management, and customer service management, among others. EasyVista focuses on creating digital experiences that enhance productivity and reduce downtime and IT-related incidents. They are recognized for their expertise in ITSM platforms, particularly in automation, AI, and proactive IT support. EasyVista serves various industries, including healthcare, education, manufacturing, and the public sector, with an emphasis on reducing costs and increasing operational efficiency.

📋 Description

• Work closely with the COO and CRO to understand, build, deploy, and monitor go-to-market programs • Design and maintain analytics infrastructure across Salesforce, BI platforms, and custom reporting solutions • Track KPIs including conversion rates, sales cycle time, pipeline velocity, win rates, ARR, and campaign effectiveness • Monitor and optimize campaign performance using dashboards and reporting mechanisms • Provide actionable insights for campaign refinement, resource allocation, and go-to-market strategy adjustments • Develop predictive analytics and sales forecasting models • Anticipate pipeline trends, forecast revenue, and identify at-risk deals or underperforming segments • Design, document, and maintain sales operations SOPs, decision trees, playbooks, workflows, and campaign execution guides • Develop and deliver training, enablement, and user adoption programs • Collaborate with Sales, Marketing, Finance, Product, and Operations stakeholders on requirements, objectives, metrics, processes, reporting, change management, and adoption strategies • Design and implement go-to-market enablement frameworks, processes, and best practices • Consolidate and govern data across Salesforce and integrated business systems • Support day-to-day sales operations, including accounts, opportunities, quotes, orders, and campaigns • Identify and implement process, automation, and technology improvements

🎯 Requirements

• 5+ years in data analysis and analytics in a sales environment, preferably within a SaaS company • Experience with sales reporting, data hygiene, forecasting, and statistical data analysis • Extensive experience using Salesforce CRM, reports, and dashboards • Understanding of go-to-market programs, sales methodology, territory alignments, compensation workflows, and strategic initiatives • Expertise designing, documenting, and optimizing business processes • Proficiency creating Standard Operating Procedures (SOPs) and workflow maps • Database knowledge, SQL, and Excel • Familiarity with AI-powered tools for advanced analytics, forecasting, and process optimization • Microsoft Office and collaborative tools skills • Professional English is mandatory • Experience with data governance frameworks, data validation, and quality assurance processes • Strong facilitation and presentation skills • Strong analytical, organizational, project management, problem resolution, and communication abilities • Proficiency with BI platforms and reporting tools such as Tableau, Looker, or Power BI • Salesforce Admin experience or certification desirable • Experience driving organizational change and user adoption desirable • Strong business acumen and ability to guide data-driven decision-making

🏖️ Benefits

• Une mutuelle familiale prise en charge à 100% par EASYVISTA • Une carte SWILE prise en charge à 60% par EASYVISTA • Un plan d'épargne entreprise • Un plan d'épargne retraite • Un accord d'intéressement • Remote work option