Operations Associate

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October 9

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Banza

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Food & Beverage

Banza is a food company that specializes in creating healthier alternatives to traditional staples by using chickpeas as a primary ingredient. Their product line includes pasta, waffles, pizza, mac & cheese, and rice, all made to be protein-rich, high in fiber, lower in carbs, and gluten-free. Banza aims to provide delicious and nutritious options that cater to health-conscious consumers looking for innovative food choices. With a focus on taste and better nutritional profiles, Banza offers a variety of vegan options as well.

51 - 200 employees

Founded 2014

💰 $20M Series B on 2019-11

📋 Description

• Order Processing and Management: Take full ownership and execute the complete order fulfillment process for assigned customer accounts across various distribution channels. • Shipping and Logistics: Plan and coordinate customer shipments to ensure timely and cost-effective delivery of goods. • Inventory Management: Monitor inventory levels, identify potential stockouts, and collaborate with internal and external teams to ensure timely fulfillment. Support seasonal and promotional planning efforts to ensure timely product availability. • Collaboration and Communication: Work with cross-functional teams (e.g., Sales, Brand Management, Accounting, Marketing) to address order inquiries, resolve shipping delays, dispute chargebacks, and improve fulfillment procedures. • Process Analysis and Improvement: Analyze order data, identify trends, and implement process improvements to enhance efficiency and reduce costs. • Performance Tracking and Reporting: Track and report key performance indicators (KPIs) related to order accuracy, delivery times, and other relevant metrics.

🎯 Requirements

• Bachelor’s degree in Supply Chain Management, Business, Logistics, or related field. • 2+ years of experience in supply chain, operations, or distribution planning, ideally within the Consumer Packaged Goods (CPG) industry, demonstrating relevant skills and understanding. • Strong analytical and problem-solving skills. • Proficient in Excel, with experience in supply chain planning tools or ERP systems (NetSuite). • Knowledge of inventory management and distribution logistics. • Excellent communication and organizational skills. • Ability to work cross-functionally in a fast-paced environment. • Proactively identifies opportunities and independently takes action. • Strong sense of ownership and accountability. • Passionate about what Banza’s doing!

🏖️ Benefits

• Equity in Banza • Annual Bonus • Medical, Dental, and Vision Insurance starting day 1: Banza pays 80% of the monthly premiums for employees and 70% for dependents • One Medical Membership • Short Term Disability and Life Insurance • Flexible Spending Account • Commuter Benefits • 401(k) • Paid Time Off: 20 vacation days, 10 holidays, 6 sick days, 2 personal days, a birthday day off, and a 7+ week sabbatical after 5 continuous years of employment. • Extended Leave: Short-Term Disability, Parental Leave, and other Paid Family Leave. Support provided by our end-to-end leave management partner, Sparrow • New Parents: 12 weeks of paid parental leave plus additional optional leave time to add, and 4 weeks of flexible return to work arrangements. • Breast milk shipping service for traveling team members provided by Milk Stork • Monthly fitness, internet and phone stipends • Monthly lunch stipend to encourage team member connection • Annual education stipend • Home office set-up stipend • Unlimited Pasta, Rice & Mac • $500 annual stipend to purchase our pizza and waffles, wherever it's sold • Quarterly snack box for remote employees • Lively NYC office stocked with snacks and beverages • Quarterly in-person and remote events