Manager, IT Operations

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Logo of Echo Base Global

Echo Base Global

51 - 200 employees

Founded 2025

🔌 API

🤖 Artificial Intelligence

☁️ SaaS

API • Artificial Intelligence • SaaS

Echo Base Global is a company dedicated to providing innovative solutions and services in the fields of technology and data management. With a focus on enhancing operational efficiency, Echo Base Global leverages cutting-edge tools to help businesses optimize their processes and make data-driven decisions.

📋 Description

• Own the firm’s technology operating model, including systems inventory, access standards, vendor relationships, core IT roadmap and operating routines • Administer Google Workspace, user lifecycle, groups, access controls, endpoints, SaaS applications and core security settings • Maintain AWS access, monitoring, backup checks and routine operations, engaging specialist engineers for material architecture or security work • Administer Cloudflare DNS, CDN, SSL/TLS, WAF, redirects, domain configuration and incident troubleshooting • Operate internal AI tools and agentic workflows, including integrations, access controls, monitoring, documentation and lifecycle management • Own the corporate website end-to-end, including content, configuration, CMS, light front-end changes, hosting, testing, releases, change control and rollback procedures • Manage domains, certificate renewals, asset records, endpoint procurement and access inventories • Provide IT support for employees’ devices, accounts, connectivity and common software issues • Maintain access reviews, patching, backups, security hygiene and incident procedures; escalate material risks • Serve as the primary technology point of contact and maintain runbooks, system maps and decision records

🎯 Requirements

• Five or more years of relevant experience in IT operations, technical operations, cloud or infrastructure support, or internal IT ownership • Experience as the primary technology owner in a lean, high-trust environment • Hands-on experience with Google Workspace, AWS fundamentals, Cloudflare, DNS, SSL/TLS, identity and access management, endpoint management and SaaS administration • Experience operating production websites, including hosting, CMS or deployment workflows, release coordination, testing and rollback • Strong security and access-control judgment, including least privilege, backup verification, vendor risk and incident response • Sound troubleshooting judgment and ability to avoid unsafe production changes • Ability to work independently with executives, employees, vendors and specialist engineers • Exceptional documentation habits • Professional English • Hands-on understanding of modern AI systems and agentic frameworks, including LLM workflows, tool/API integrations, orchestration, evaluation, monitoring and safe production operation • Experience implementing and maintaining business automations or AI-enabled systems • Nice to have: crypto, digital-asset, fintech, investment-firm or regulated-environment experience • Nice to have: AWS, Google Workspace, Cloudflare or security certifications • Nice to have: WordPress or another CMS, Git-based release workflows, lightweight front-end changes, or Bash, Python or low-code automation

🏖️ Benefits

• Entrepreneurial, high-performance environment with institutional standards • Exposure to complex, frontier credit investments across global markets • Opportunity to help shape the playbook for crypto-native special situations investing • A very competitive remuneration package aligned with seniority, responsibility and performance • Fully remote working arrangements with flexible schedules

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