eBay
10,000+ employees
Founded 1995
🛍️ eCommerce
👥 B2C
🏪 Marketplace
💰 Post-IPO Debt on 2022-11
eCommerce • B2C • Marketplace
eBay is a global eCommerce marketplace that allows individuals and businesses to buy and sell a wide variety of goods and services online. Founded in 1995, eBay provides a platform for auction-style sales as well as fixed-price listings, making it a go-to destination for shoppers looking for unique items. Its commitment to user experience includes features that enhance browsing, personalization of content, and seller tools to improve their market presence.
Onboarding Advisor – NL/DE Speaking
🔥 15 minutes ago
🗣️🇳🇱 Dutch Required
🗣️🇩🇪 German Required
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eBay
10,000+ employees
Founded 1995
🛍️ eCommerce
👥 B2C
🏪 Marketplace
💰 Post-IPO Debt on 2022-11
eCommerce • B2C • Marketplace
eBay is a global eCommerce marketplace that allows individuals and businesses to buy and sell a wide variety of goods and services online. Founded in 1995, eBay provides a platform for auction-style sales as well as fixed-price listings, making it a go-to destination for shoppers looking for unique items. Its commitment to user experience includes features that enhance browsing, personalization of content, and seller tools to improve their market presence.
📋 Description
• Guide merchants through a structured onboarding journey, from account setup and listing launch to achieving their first verified GMV on eBay. • Manage activation pipelines, track onboarding milestones, and contribute to activation targets, velocity metrics, and operational performance reviews. • Build trusted relationships with merchants, proactively identifying and resolving technical, operational, and compliance-related barriers to growth. • Use eBay systems and tools to document customer interactions, monitor onboarding progress, and support performance against commercial objectives. • Provide consultative support on marketplace growth strategies, cross-border shipping programs, billing setup, technical integrations, and other aspects of the seller lifecycle. • Partner with Business Development teams and Vertical Managers to deliver a seamless onboarding experience while educating sellers on platform enhancements, new product releases, and marketplace best practices.
🎯 Requirements
• 1+ years of experience in e-commerce, account management, sales onboarding, or a related customer-facing commercial role. • Demonstrated ability to achieve performance goals, with an understanding of sales funnels, conversion metrics, activation performance, and pipeline management. • Strong organizational skills and attention to detail, with the ability to manage multiple onboarding activities while maintaining a high-quality customer experience. • Effective communication and relationship-building skills, with the ability to engage international merchants and collaborate across cross-functional and geographically distributed teams. • Knowledge of e-commerce business models, online marketplace operations, multi-channel selling, merchant onboarding processes, and technical platform integrations. • Strong problem-solving and adaptability skills, full fluency in English & either Dutch or German, and willingness to travel as a representative of the eBay brand when required.
🏖️ Benefits
• 5% Language Differential • Annual Bonus Plan • 25 days Holidays • Educational Assistance • Healthcare Plan • Life Assurance • Pension Plan • Sabbatical every 5 years
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