Onboarding Advisor, NL Speaking

Job not on LinkedIn

🔥 1 minute ago

🇮🇪 Ireland – Remote

💵 €45.2k / year

⏰ Full Time

🟢 Junior

✨ Advisor

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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🗣️🇳🇱 Dutch Required

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Logo of eBay

eBay

10,000+ employees

Founded 1995

🛍️ eCommerce

👥 B2C

🏪 Marketplace

💰 Post-IPO Debt on 2022-11

eCommerce • B2C • Marketplace

eBay is a global eCommerce marketplace that allows individuals and businesses to buy and sell a wide variety of goods and services online. Founded in 1995, eBay provides a platform for auction-style sales as well as fixed-price listings, making it a go-to destination for shoppers looking for unique items. Its commitment to user experience includes features that enhance browsing, personalization of content, and seller tools to improve their market presence.

📋 Description

• Guide merchants through a structured onboarding journey, from account setup and listing launch to achieving their first verified GMV on eBay • Manage activation pipelines, track onboarding milestones, and contribute to activation targets, velocity metrics, and operational performance reviews • Build trusted relationships with merchants, proactively identifying and resolving technical, operational, and compliance-related barriers to growth • Use eBay systems and tools to document customer interactions, monitor onboarding progress, and support performance against commercial objectives • Provide consultative support on marketplace growth strategies, cross-border shipping programs, billing setup, technical integrations, and other aspects of the seller lifecycle • Partner with Business Development teams and Vertical Managers to deliver a seamless onboarding experience • Educate sellers on platform enhancements, new product releases, and marketplace best practices

🎯 Requirements

• 1+ years of experience in e-commerce, account management, sales onboarding, or a related customer-facing commercial role • Demonstrated ability to achieve performance goals, with an understanding of sales funnels, conversion metrics, activation performance, and pipeline management • Strong organizational skills and attention to detail • Ability to manage multiple onboarding activities while maintaining a high-quality customer experience • Effective communication and relationship-building skills • Ability to engage international merchants and collaborate across cross-functional and geographically distributed teams • Knowledge of e-commerce business models, online marketplace operations, multi-channel selling, merchant onboarding processes, and technical platform integrations • Strong problem-solving and adaptability skills • Full fluency in English and either Dutch • Willingness to travel as a representative of the eBay brand when required

🏖️ Benefits

• 5% Language Differential • Annual Bonus Plan • 25 days Holidays • Educational Assistance • Healthcare Plan • Life Assurance • Pension Plan • Sabbatical every 5 years

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