eBay
10,000+ employees
Founded 1995
🛍️ eCommerce
👥 B2C
🏪 Marketplace
💰 Post-IPO Debt on 2022-11
eCommerce • B2C • Marketplace
eBay is a global eCommerce marketplace that allows individuals and businesses to buy and sell a wide variety of goods and services online. Founded in 1995, eBay provides a platform for auction-style sales as well as fixed-price listings, making it a go-to destination for shoppers looking for unique items. Its commitment to user experience includes features that enhance browsing, personalization of content, and seller tools to improve their market presence.
Seller Success Advisor
🕒 June 13
📊 Check your resume score for this job
Improve your chances of getting an interview by checking your resume score before you apply.
eBay
10,000+ employees
Founded 1995
🛍️ eCommerce
👥 B2C
🏪 Marketplace
💰 Post-IPO Debt on 2022-11
eCommerce • B2C • Marketplace
eBay is a global eCommerce marketplace that allows individuals and businesses to buy and sell a wide variety of goods and services online. Founded in 1995, eBay provides a platform for auction-style sales as well as fixed-price listings, making it a go-to destination for shoppers looking for unique items. Its commitment to user experience includes features that enhance browsing, personalization of content, and seller tools to improve their market presence.
📋 Description
• Reach out to sellers and invite them to participate in the program. • Serve as the primary point of contact for sellers (via calls, emails, zoom meetings) and provide support on platform tools, policies, and processes, assisting sellers in product listing, inventory setup and listing optimization and educate sellers on promotions, advertising tools, and selling best practices. • Monitor seller activity and performance metrics to ensure healthy ramp-up. • Identify sellers facing challenges (technical, operational, performance-related) and provide timely resolutions or escalations, coordinating with cross-functional teams when needed. • Deliver regular performance insights and action plans to help sellers improve. • Conduct health check-ins to gather feedback and ensure seller satisfaction.
🎯 Requirements
• Previous experience in account management, client onboarding, customer success, or seller operations—preferably in eCommerce or a marketplace environment. • Excellent verbal and written communication skills. • Strong problem-solving and multitasking abilities. • Proficiency with CRM tools, Excel/Google Sheets, and basic eCommerce technologies • Customer-first mindset and service orientation. • Ability to manage multiple accounts and priorities effectively. • Data-driven thinking and comfort with performance metrics. • Collaboration and cross-functional teamwork. • Travel is required • 1 year selling experience
🏖️ Benefits
• eBay is an equal opportunity employer • Accommodation requests are handled promptly • Digital accessibility commitment
Apply Now
