CRM Manager

🔥 15 minutes ago

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eCarsTrade

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2016

🚘 Automotive

🏪 Marketplace

🤝 B2B

Automotive • Marketplace • B2B

eCarsTrade is an online European car auction and used-vehicle marketplace focused on professional buyers (dealers and traders). The platform lists large volumes of ex-lease, post-rental and trade-in vehicles from European sources, offers both timed auctions and fixed-price sales, and provides detailed vehicle photos, inspection/appraisal reports, transparent fixed commissions, multilingual support, delivery/logistics across the EU (and export assistance), and data-driven pricing/bid recommendations. It emphasizes high-quality verified stock, a streamlined bidding/purchase flow, and after-sales support for cross-border transactions.

📋 Description

• Analyze data to generate actionable insights and develop new hypotheses for continuous improvement. • Design and conduct A/B tests to optimize customer interactions and improve outcomes. • Manage and prioritize incoming tasks and requests. • Utilize CRM functionality, no-code, and low-code tools to execute complex tasks. • Ensure the quality of your own work through thorough QA processes. • Increase dealer retention, activation, and vehicle purchases by optimizing direct communication channels, including emails, web banners, push notifications, and SMS. • Regularly adjust communication based on performance metrics. • Enhance task management systems for the sales team, improving task prioritization and completion rates in collaboration with the Head of Sales. • Manage and optimize HubSpot workflows, fields, and tasks. • Improve efficiency in internal operations (Administration, Purchasing, Finance, HR, Development) by refining triggers and communication systems. • Work closely with stakeholders to implement and monitor changes.

🎯 Requirements

• Commercial Skills: Ability to understand business needs and translate them into technical solutions. • HTML & CSS: Essential for creating and customizing CRM communication. • Testing & Analysis: Skilled in running A/B-tests and analyzing funnels. • CRM Automation Software: Experience with Customer.io • Nice to have • MySQL: Strong understanding to manage and analyze data. • JavaScript: Optional but beneficial for advanced customization. • No-Code/Low-Code Tools: Proficient in Make.com, Zapier.

🏖️ Benefits

• Contractor agreement with hourly rate • Opportunity to work with a dynamic, international team • Full remote position (Monday-Friday 9-18)