Reservations Executive

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Logo of EC English Language Centres

EC English Language Centres

501 - 1000 employees

Our world-class facilities and outstanding staff have allowed us to evolve into a globally recognised and trusted brand with 24 schools in 6 different countries. Each year the EC teams help over 40,000 students from over 120 countries to learn English and improve their language skills. Our vision is to maintain our growth while helping students from all over the world succeed in a global community.

📋 Description

• Inputting bookings into EC’s central booking system and making any subsequent amendments. • Sending confirmation documents to agents. • Preparing visa letters and letters of acceptance as required by visa applications. • Generating Reports for Admissions on a weekly and daily basis. • Training and working closely with Interns. • Updating systems database to ensure they reflect correct products, pricing, and agent commissions. • Following up on students’ arrival details and necessary waiver forms.

🎯 Requirements

• Post-secondary level of education • Good command of written and spoken English • Reservation systems / CRM experience • Microsoft Office proficiency • Customer service experience • Tech Savvy • Ability to read financial documents (eg. invoices, commission)

🏖️ Benefits

• Professional development

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