Associate IT Support Specialist

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August 7

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Eclipse Foundation

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Open Source • Software Development

Eclipse Foundation is an international non-profit association that serves as a community-driven, open source platform for innovation and collaboration. It is well known for being home to the Eclipse IDE, Jakarta EE, and a plethora of open source projects including development frameworks, tools, cloud, edge, automotive, and IoT technologies. Supported by industry leaders, the foundation promotes open source as a pivotal component of business strategies, offering a scalable and vendor-neutral environment for software development. The Eclipse Foundation facilitates collaborations among its members, which include individual developers and organizations, across a wide array of industries, fostering an ecosystem that values open source for business transformation and technological progression.

11 - 50 employees

Founded 2004

📋 Description

• Join a collaborative team built around the core values of service, respect, professionalism, and collegiality. • Provide hands-on assistance with computing hardware, user onboarding and offboarding, routine internal IT support, and system monitoring. • Ensure employees are equipped with reliable tools and that internal services function efficiently and securely. • Contribute directly to user experience and productivity as well as, asset accountability.

🎯 Requirements

• Experience supporting Windows and MacOS • A working knowledge of VPNs, authentication tools, and basic endpoint security • Excellent attention to detail • Strong written and verbal communication skills in English and German • Familiar with managing hardware inventory including procurement, configuration, and decommissioning across multiple locations • Comfortable executing onboarding and offboarding tasks such as creating and revoking access to internal systems, coordinating credential setup, ensuring compliance with security protocols, and introducing new staff to our IT policies • Some Linux experience • Have 1-2 years of experience • Good written and verbal communication skills in French • Experience with and passion for open-source software.

🏖️ Benefits

• Competitive compensation and benefits • Flexible work hours and remote-first culture • "Corporate Recharge" days and right-to-disconnect policy • Opportunity to shape the future of open source infrastructure