Worker Engagement Specialist

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EcoVadis

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2007

☁️ SaaS

📋 Compliance

🏢 Enterprise

💰 Secondary Market on 2022-11

SaaS • Compliance • Enterprise

EcoVadis is a SaaS company that offers sustainability intelligence solutions for companies of any size and industry, focused on managing ESG risk, compliance, and corporate sustainability goals. The platform provides services like sustainability ratings, risk mapping, carbon management, and due diligence to help companies improve their sustainability performance. EcoVadis covers over 180 countries and 220 industries, offering detailed insights to support supply chain sustainability and compliance with global regulations. The company also provides resources such as the EcoVadis Learning Academy to help companies meet specific sustainability targets, including net-zero carbon goals. EcoVadis serves a broad range of industries, including finance, pharmaceuticals, consumer goods, and more.

📋 Description

• Lead the deployment of digital worker voice programs in workplaces in Guatemala. • Lead supplier platform training and technical support • Lead case management of grievances in programs that have a digital grievance mechanism - liaising and collaborating with suppliers and brands • Be available for investigation and remediation support if requested by brands • Support the development and updating of supplier and worker onboarding materials • Own regular communication with supplier management - from program introduction to status check-ins • Liaise with internal stakeholders including the Director of Client Services, Client Services Senior Managers and Managers and Deployment Team to ensure effective deployment • Gather client and supplier feedback and ideas to inform platform advancements

🎯 Requirements

• Social compliance or labour rights background with knowledge and experience in supply chains, corporate sourcing, ethical procurement, grievance mechanisms, social impact, sustainability, international development, social impact tech, and/or business and human rights • 5+ years’ experience working within the global supply chain industry, delivering social or labour impact projects • Excellent communication skills, both oral and written, in both English and Spanish is required • Organized, conscientious and accountable • Experience in customer / client services and delivery • Based in Guatemala is required • Occasional travel nationally may be required

🏖️ Benefits

• Employees can work remotely