Worker Engagement Specialist

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EcoVadis

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2007

💼 Consulting

🏥 Healthcare

📦 Logistics

💰 Secondary Market on 2022-11

Consulting • Healthcare • Logistics

EcoVadis is a SaaS company that offers sustainability intelligence solutions for companies of any size and industry, focused on managing ESG risk, compliance, and corporate sustainability goals. The platform provides services like sustainability ratings, risk mapping, carbon management, and due diligence to help companies improve their sustainability performance. EcoVadis covers over 180 countries and 220 industries, offering detailed insights to support supply chain sustainability and compliance with global regulations. The company also provides resources such as the EcoVadis Learning Academy to help companies meet specific sustainability targets, including net-zero carbon goals. EcoVadis serves a broad range of industries, including finance, pharmaceuticals, consumer goods, and more.

📋 Description

• Lead deployment of digital worker voice programs in workplaces in French-speaking African nations • Lead supplier platform training and technical support • Manage grievance cases and liaise with suppliers and brands • Provide investigation and remediation support when requested by brands • Develop and update supplier and worker onboarding materials • Manage regular communication with supplier management from program introduction through status check-ins • Liaise with the Director of Client Services, Client Services Senior Managers and Managers, and Deployment Team to ensure effective deployment • Gather client and supplier feedback and ideas to inform platform advancements • Engage workers, suppliers and brands to drive meaningful impact • Work remotely with a global team and attend some evening meetings with teams in Canada and Europe

🎯 Requirements

• Based in Africa, specifically one of Algeria, Benin, Burkina Faso, Burundi, Cameroon, Central African Republic, Chad, Comoros, Republic of the Congo, Democratic Republic of the Congo, Côte d'Ivoire, Djibouti, Gabon, Guinea, Madagascar, Mali, Mauritania, Morocco, Niger, Senegal, Togo or Tunisia • Social compliance or labour rights background • Knowledge and experience in supply chains, corporate sourcing, ethical procurement, grievance mechanisms, social impact, sustainability, international development, social impact technology, and/or business and human rights • 5+ years’ experience working within the global supply chain industry and delivering social or labour impact projects • Excellent oral and written communication skills in both English and French • Experience in customer/client services and delivery • Organized, conscientious and accountable • Occasional national travel may be required • Understanding of labour, human and community rights issues in global supply chains • Knowledge and experience in community relations and corporate social responsibility programs • Experience adopting new technology and training others to use it • Self-motivated, tolerant of ambiguity and change, and able to take ownership of projects • Passion for equality and safe workplaces • Familiarity with auditing industry and international certification standards such as BSCI, ETI and SA8000, grievance mechanisms, industry associations and sustainability entities such as SEDEX is a plus

🏖️ Benefits

• Remote work • Flexible and agile work with a global team • Opportunity to work on sustainability, workers’ rights and safe-workplace initiatives • Occasional travel nationally may be required • Proposed rates requested for external contractor engagement