Financial Assistance Advisor

🔥 0 minutes ago

⚔️ Virginia – Remote

⚔️ Virginia – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💸 Financial Planning and Analysis (FP&A)

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ECPI University

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

📚 Education

Education

ECPI University is a private, career-focused university founded in 1966 that offers accelerated, hands-on associate, bachelor’s and master’s degree programs across technology, nursing, health sciences, business, criminal justice, and culinary arts. It provides on-campus programs at multiple locations in the U. S. and a robust online learning option (Online+) designed for working students and military personnel, emphasizing practical skills development, accelerated completion timelines, and career services.

📋 Description

• Advises students, using remote technologies (Zoom, Microsoft teams), about methods to pay for their education, financial aid eligibility, application procedures, financial assistance programs, costs, indebtedness, money management and financial planning; individualizes information to the particular needs and situation of the student. • Collects and/or analyzes financial data on students to determine financial aid eligibility and makes awards within federal, donor and/or institutional guidelines. • Evaluates unusual/mitigating circumstance documentation or information provided by the student; exercises judgment by making adjustments or revisions to costs, contribution, need or dependency status as exceptions to the prescribed process. • Answers questions, inquiries or requests from students, parents, or guardians in person or in writing regarding financial aid programs and eligibility. • Analyzes system generated reports such as grades and enrollment status or award status to verify continued compliance and eligibility of students receiving aid under federal and institutional guidelines; notify students of changes in eligibility of awards and alternatives to amend the situation. • Interfaces with students and lenders, employers and/or Student Services staff to resolve concerns.

🎯 Requirements

• Bachelor’s degree preferred. • 2-3 years of related experience. • Any equivalent combination of education, experience, and/or training. • Proficiency with standard office and mobile applications (i.e., word processing, presentations, e-mail, calendaring, teleconferencing, text messaging, personal computers, and smart phones/tablets). • Utilizing AI tools preferred. • Proficiency in Microsoft Office. • Proficiency in CampusVue Student database, preferred. • Well-developed oral and written communication skills. • Excellent organizational and analytical skills. • Ability to quickly master new methodologies, technologies and systems. • Ability to handle a high pressure environment with significant timeline pressures. • Able to interact with employees, potential students and outside contacts of all levels, providing excellent customer service. • Ability to work independently and with a team as well as with various constituents.

🏖️ Benefits

• Tuition scholarship program available to employees and their immediate family members after 90 days of employment • Competitive compensation and medical/dental benefit plans • 401(k) participation with possible employer contributions