Utility Billing Specialist

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🔥 4 minutes ago

🦀 Maryland – Remote

🦀 Maryland – Remote

💵 $60k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

📊 Billing Specialist

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Edmunds GovTech

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1972

🏢 Enterprise

🏛️ Government

Software • Enterprise • Government

Edmunds GovTech is a software company that specializes in providing reliable ERP solutions tailored for local governments. Focused on enhancing municipal management and utility billing operations, the platform offers features for finance, tax, permitting, and citizen engagement among others. With over 50 years of experience, Edmunds has built a reputation for innovation and user-friendly technology that connects communities and streamlines government operations.

📋 Description

• Support utility billing services within our software platform • Process client billing data, validate account information, and resolve billing discrepancies • Ensure accurate and timely invoicing for utility services such as water, wastewater, recycle, waste or municipal services • Process and maintain utility billing usage data within the company's software platform • Review billing data for accuracy, completeness, and compliance with client requirements • Import usage data, calculate, validate and post utility bills with the EGT application • Collaborate with Customer Support, and Development teams to troubleshoot billing-related system issues • Support month-end and year-end billing activities and reporting • Monitor billing workflows and identify opportunities for process improvement and automation • Ensure compliance with applicable utility regulations, company policies, and data security standards

🎯 Requirements

• Associates or bachelor's degree in Business, Accounting, Finance, Information Systems • 2+ years of experience in Utility billing, accounts receivable, customer billing or related operational support • Experience working with billing software, ERP systems or Saas Platform • Strong proficiency in Microsoft excel and data entry accuracy • Excellent analytical, organizational, and problem-solving skills • Strong verbal and written communication skills • Ability to manage multiple priorities and meet deadlines with minimal supervision • High attention to detail and commitment to data accuracy, time management and critical thinking • Familiarity with CIS (Customer Information Systems) or utility management platforms • Adaptability in a technology-driven environment • Knowledge of Utility Rate structures, meter data, and billing cycles • Experience with Data Reconciliation Processes