Product and Business Analyst I – CRM Focus

Job not on LinkedIn

🔥 1 hour ago

🇧🇷 Brazil – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Business Analyst

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Cooperativa Central Ailos

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2002

🛡️ Insurance

💼 Consulting

📦 Logistics

Insurance • Consulting • Logistics

Cooperativa Central Ailos is a cooperative organization that focuses on providing accessible financial services to its members, ensuring inclusivity and support for various communities. The organization emphasizes user-friendly interfaces and high contrast accessibility features, catering to a diverse clientele.

📋 Description

• Support the CRM Business team in planning and executing CRM campaigns and journeys • Work closely with Analytics to identify insights and business opportunities • Consolidate CRM campaign results and identify opportunities for improvement • Manipulate data to segment audiences for CRM campaigns and journeys • Execute journeys and sends through the Microsoft Dynamics orchestration platform

🎯 Requirements

• Experience in CRM, customer service, or customer experience • Knowledge of data manipulation using SQL or Databricks • Knowledge of customer lifecycle, segmentation, and relationship management concepts • Ability to organize, prioritize, and structure requests in complex environments with multiple stakeholders • Strong communication and influencing skills to work on cross-functional topics across different organizational areas and levels • Experience with CRM platforms such as Dynamics, Salesforce, Oracle, or similar is a plus • Knowledge of the financial services or cooperative sector is a plus

🏖️ Benefits

• Medical Insurance • Dental Insurance • Renascer Program • Special Occasion Benefits • Education Investment • Profit-Sharing Program • Individual Development Plan • Private Pension Plan • Life Insurance • Tempo Juntos Program • Meal and/or Food Vouchers • Transportation Allowance • Childcare/Nanny Assistance

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