Education at Work
Non-profit • Education • Recruitment
Education at Work is a mission-driven nonprofit organization that empowers the next generation of leaders by providing transformative, career-accelerating experiences to college students. Through partnerships with higher education institutions and Fortune 500 companies, Education at Work expands access to critical work-based learning experiences that help students develop essential employable skills, personal growth, and professional networks. The organization aims to bridge the gap between college and high-quality jobs, offering flexible, on-campus or remote jobs that allow students to earn a competitive wage and contribute to their education. By creating a pipeline of diverse, early-career professionals, Education at Work helps businesses increase hiring efficiency and workforce diversity, while supporting students in their academic and career pursuits.
Customer Advocate
Job not on LinkedIn
February 20
🇺🇸 United States – Remote
đź’µ $14 / hour
⏱ Part Time
🟡 Mid-level
đźź Senior
🗣️ Customer Advocate
Education at Work
Non-profit • Education • Recruitment
Education at Work is a mission-driven nonprofit organization that empowers the next generation of leaders by providing transformative, career-accelerating experiences to college students. Through partnerships with higher education institutions and Fortune 500 companies, Education at Work expands access to critical work-based learning experiences that help students develop essential employable skills, personal growth, and professional networks. The organization aims to bridge the gap between college and high-quality jobs, offering flexible, on-campus or remote jobs that allow students to earn a competitive wage and contribute to their education. By creating a pipeline of diverse, early-career professionals, Education at Work helps businesses increase hiring efficiency and workforce diversity, while supporting students in their academic and career pursuits.
đź“‹ Description
• As a Client First Center team member, you will engage with customers through various support channels. • Customer support is essential in modern business operations and is vital across various sectors, including finance, healthcare, and IT. • Working in customer support provides valuable opportunities for professional development. • Key skills enhanced through this role include effective communication, problem-solving, dependability, adaptability, and teamwork.
🎯 Requirements
• Proactive mindset with the ability to prioritize tasks, seek assistance when needed, and collaborate effectively within a team. • Excellent verbal communication skills, comfortable engaging with customers over the phone, and dedicated to providing exceptional service. • Strong organizational, planning, and time management abilities. • Demonstrate empathy, patience, and a positive attitude in all customer interactions. • Attention to detail and commitment to meeting departmental and individual goals, including call metrics and quality standards. • Maintain PCI Compliant workspace.
🏖️ Benefits
• Competitive pay with wages starting at $14 an hour. • Fully remote position. • Earn tuition assistance as you work. • Mentorship/Coaching opportunities. • Paid in-person training. (Training will be held in Greensburg, IN)
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