Director of Membership

🕒 July 15

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EDUCAUSE

WebsiteLinkedInAll Job Openings

51 - 200 employees

📚 Education

🤝 Non-profit

Education • Non-profit

EDUCAUSE is a nonprofit association that helps higher education institutions optimize the impact of information technology on teaching, learning, research, and campus operations. EDUCAUSE provides community-building, professional development, expert research, data and analysis, policy and security guidance, and facilitation of collaboration among IT leaders, faculty, and other campus stakeholders. Its membership includes more than 2,300 colleges, universities, and educational organizations (over 300 corporations) and about 68,000 individual participants worldwide.

📋 Description

• Provides strategic and operational leadership for EDUCAUSE’s membership program, with primary accountability for membership growth and retention strategy, operational excellence, membership business performance, governance, and the systems and capabilities required to deliver a scalable, high-value member experience. • Reporting to the Vice President of Professional Development and Membership, the Director leads the Membership team responsible for membership operations, service, and relations, including direct supervision of the Senior Manager, Membership Operations. • Responsible for translating EDUCAUSE’s organizational priorities related to membership into actionable strategies, capabilities, and performance outcomes. • Ensures the organization can expand into priority markets, deepen engagement across the member lifecycle, reinforce the membership value proposition, and modernize systems and practices to support long‑term growth.

🎯 Requirements

• Bachelor’s degree. • 10-15 years of progressive experience in membership, association management, or a related field, with demonstrated leadership responsibility. • Prior experience leading teams and managing complex operations or programs required. • Preferred: ASAE’s certificate in Association Management or CAE

🏖️ Benefits

• Medical, Dental, and Vision • 2-for-1 employer match to your 403(b) retirement plan; up to 10% of your base salary • Employer-paid Life and AD&D, Short‐Term Disability, and Long‐Term Disability • 15 days of vacation and 6 days of personal time annually • 9 paid holidays • One week of paid time off when offices are closed between Christmas and New Year’s Day • 36-hour work week (without any reduction in pay) amounting to 26 additional days of paid time off each year • Employee Assistance Program (EAP) • Emergency Travel Assistance • Professional development assistance • Monthly connectivity reimbursement