
1 - 10 employees
Founded 2017
📚 Education
👥 B2C
Education • B2C
efactory1. de is a German academic ghostwriting and editing platform (efactory1. de GmbH) that connects students and businesses with qualified German authors and editors to produce bespoke academic works (e. g. , Hausarbeit, Seminararbeit, Bachelor-, Master- and doctoral theses). The company offers direct communication with assigned authors, plagiarism checks using PlagScan/Turnitin, proofreading and statistical support, staged deliveries, payment options (PayPal, Klarna), and guarantees (plagiarism-free, money-back). It positions itself as a confidential B2C service focused on academic assistance and quality assurance.
🕒 March 19
🗣️🇩🇪 German Required
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1 - 10 employees
Founded 2017
📚 Education
👥 B2C
Education • B2C
efactory1. de is a German academic ghostwriting and editing platform (efactory1. de GmbH) that connects students and businesses with qualified German authors and editors to produce bespoke academic works (e. g. , Hausarbeit, Seminararbeit, Bachelor-, Master- and doctoral theses). The company offers direct communication with assigned authors, plagiarism checks using PlagScan/Turnitin, proofreading and statistical support, staged deliveries, payment options (PayPal, Klarna), and guarantees (plagiarism-free, money-back). It positions itself as a confidential B2C service focused on academic assistance and quality assurance.
• Customer communication: You will be in direct contact with our customers via WhatsApp and assist with accepting service proposals. • Proposal creation and email dispatch: You will create tailored proposals and send them to customers via email. • Management of ghostwriters and order allocation: You will assign orders to suitable ghostwriters and ensure that they are completed on time.
• Enrollment: You are an enrolled student, ideally studying business administration, communications, or a project management-related program. • Communication skills: You are confident in written and verbal customer communication and can express yourself precisely and professionally—especially when communicating via WhatsApp and email. • Organizational skills: You have strong time management, can keep track of multiple tasks simultaneously, and meet deadlines. • IT skills: You have experience with common office software (e.g., Microsoft Office, Google Docs) and are willing to learn new tools such as Notion. • Flexibility and independence: You are flexible and able to work independently. • Experience in customer service or project management: Ideally you have some prior experience in customer communication or project coordination, but this is not mandatory.
• Company MacBook: You will receive a modern, high-performance MacBook for your work—ideal for productivity and flexibility. • Urban Sports membership: Benefit from an Urban Sports membership and stay fit by accessing a wide range of fitness and sports options in your city. • 100% remote / home office: Work from anywhere—as long as your time zone is compatible. You have the freedom to choose your workplace; coming into the office is also welcome. • Flexible hours: Arrange your working hours to fit your studies and other commitments. We offer the freedom to organize your workday independently. • Valuable experience: Gain practical experience in an innovative company and receive insights into project management and customer communication in the field of academic ghostwriting. • Personal development: Join a dedicated team with opportunities for professional growth and taking on responsibility.
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