NAP Optimization, Consistency Associate

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Africa Bright

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2020

🤝 B2B

⚕️ Healthcare Insurance

B2B • Healthcare Insurance • Marketing

Africa Bright is a digital marketing agency with over 16 years of experience, dedicated to helping medical professionals enhance their online presence. The company focuses on providing a wide range of services including website design and management, local SEO, social media marketing, mobile marketing, and online reputation management. With a large team of specialists, Africa Bright aims to guide doctors in expanding their patient reach and growing their practices through innovative digital solutions.

📋 Description

• Identify, audit, and manage all online listings and business profiles related to assigned clients to ensure accurate and consistent NAP (Name, Address, Phone) information. • Analyze citation data to calculate NAP consistency scores and track improvements over time. • Correct NAP-related discrepancies by updating listings and coordinating fixes across third-party platforms. • Communicate with external directory administrators and partners via email and phone to request, follow up on, and confirm approved updates. • Work closely with the Client Servicing Team to obtain verification PINs, access codes, and required client documentation for profile verification. • Stay informed about the latest NAP consistency standards, local SEO best practices, and search engine guidelines. • Prepare and maintain detailed NAP reports, address client queries, and contribute to strategies that improve online data accuracy. • Participate in client calls and Zoom meetings, when required, to explain findings, progress, and next steps.

🎯 Requirements

• Strong verbal and written communication skills in English, with the ability to clearly explain findings and updates. • Excellent research and analytical skills, with a strong ability to understand and verify online data. • Basic to intermediate computer literacy, including familiarity with online marketing concepts and digital communication tools such as Zoom and Skype. • Proven experience working with Google Docs and Google Sheets for documentation, data analysis, and reporting. • Solid understanding of online marketing fundamentals, particularly how NAP consistency influences local search visibility and digital presence. • Experience using ticketing or task management systems to track work, manage priorities, and meet deadlines.

🏖️ Benefits

• WFH – 100% Work From Home • Flexible working hours within defined time ranges • EPF/ETF enrollment (applicable to Sri Lankan citizens, as per labor law) • Legitimate work-from-home organization compliant with the Sri Lankan Shop and Office Act • Monthly remuneration starting from LKR 80,000 (inclusive of basic salary and fixed allowances) • Probation confirmation increment after 6 months (conditions apply) • Paid leave, selected professional training, and certification programs • Performance-based annual rewards and growth opportunities • Exposure to international clients and hands-on experience in global email marketing campaigns • Opportunity to work with a diverse team of 200+ professionals across Sri Lanka, Pakistan, Malaysia, the United States, and Canada