Online Community Manager

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Africa Bright

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2020

💼 Consulting

🏥 Healthcare

⚕️ Healthcare Insurance

Consulting • Healthcare • Healthcare Insurance

Africa Bright is a digital marketing agency with over 16 years of experience, dedicated to helping medical professionals enhance their online presence. The company focuses on providing a wide range of services including website design and management, local SEO, social media marketing, mobile marketing, and online reputation management. With a large team of specialists, Africa Bright aims to guide doctors in expanding their patient reach and growing their practices through innovative digital solutions.

📋 Description

• Help build, manage, and grow online communities for our brands and clients. • Post content, talk to members, keep the community safe, and organize a variety of events to keep the community engaged. • Report regularly on what is working, what’s not working and actively work to improve. • Plan simple goals for the community and a basic monthly plan. • Post content on a set schedule with clean visuals and short videos when needed. • Talk with members, answer questions, and keep the space safe. • Plan and run small events (AMAs, roundtables, or simple webinars). • Find and support member champions and invite them to engage within our communities. • Regular reporting on performance, analyze what’s working, what’s not working and suggest next steps.

🎯 Requirements

• Proven experience running online communities (e.g., LinkedIn Groups, Facebook Groups, Slack/Discord, forums/Reddit) with clear engagement and growth results. • Have owned a client or team account and kept people updated. • You should be able to stay organized, meet deadlines, and effectively follow through on strategies in place to grow/maintain our community efforts. • Canva or similar for graphics; basic video editing (e.g., CapCut, Descript); community/scheduling tools (e.g., Meta tools, Buffer/Hootsuite); collaboration suites (GSuite/MS Office). • Practical use of AI tools to accelerate research, drafting, repurposing, etc to work as effectively as possible. • You must be able to communicate in a friendly, empathetic manner, on-brand. • You should be comfortable with working with analytics, metrics and can use data to make informed decisions to continue to drive meaningful results/outcomes.

🏖️ Benefits

• Flexible hours so you can complete the daily 8 hours (Conditions apply) • WFH - Work from the comfort of your own home. • EPF/ETF - Each employee would be enrolled in the EPF/ ETF as per the Sri Lankan labor law • Legitimate work-at-home company - Bizycorp adheres to the Sri Lankan shop and office act. • Paid Leave • Selected Professional Training & Certification programs • Annual Rewards - Based on performance and role. • Exposure to international clients and opportunities for growth and knowledge in the marketing field.