Principal Product Manager - Observability, OpenTelemetry (App SDKs)

July 20

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Elastic

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Cloud Security • Cloud Migration • Enterprise

Elastic is a skilled consulting partner specializing in cloud technologies, particularly with Amazon Web Services (AWS). They help businesses design, build, and secure public cloud migrations and environments, offering services in cloud migration, optimization, and security. With over a decade of experience and AWS-certified experts, Elastic aims to simplify the complexities of public cloud for their clients, ensuring smooth digital transformations.

1001 - 5000 employees

🏢 Enterprise

📋 Description

• Own the Vision & Strategy: Define and evangelize the product vision, strategy, and roadmap for our entire OpenTelemetry instrumentation experience, ensuring it aligns with our broader observability goals and the evolving OTel landscape. • Champion the Developer: Live in the shoes of our users. Engage deeply with developers, SREs, and platform engineers through interviews, community channels, and analytics to understand their struggles and build solutions they love. • Lead in the Open: Be an active and influential member of the OpenTelemetry community. Participate in SIGs (Special Interest Groups), contribute to specifications, and build relationships to ensure our platform is the best place to send OTel data. • Drive Execution: Work hand-in-hand with our brilliant engineering, design, and developer relations teams to translate user needs into clear requirements, scope compelling features, and drive them from inception to a successful launch. • Define Success: Establish and analyze Key Performance Indicators focused on instrumentation adoption, time-to-value, ease-of-use, and data quality to ensure your product is delivering real impact. • Enable the Ecosystem: Collaborate with marketing, sales, and solution architects to craft differentiated messaging and technical content that clearly articulates the value of using OpenTelemetry with our platform. • Be the Expert: Serve as the internal and external spokesperson for our OpenTelemetry Instrumentation strategy, presenting at conferences, webinars, and customer meetings.

🎯 Requirements

• An OTel Enthusiast: You are passionate about OpenTelemetry and a true believer in open standards. You don't just know what OTel is; you've used it, you understand its components (APIs, SDKs, Collector, OTLP), and you have strong opinions about its future. • A Technical Product Leader: You have 3+ years of product management experience, ideally with a highly technical, API-driven, or developer-focused product. You are comfortable diving deep into architecture diagrams and code samples with engineers. • A Former Practitioner (or have the approach): You have hands-on experience in the observability world. Maybe you were an SRE, a DevOps Engineer, a Software Developer, or a Solutions Architect who spent years instrumenting and monitoring complex, distributed systems. • Customer-Obsessed: You think in terms of user journeys and experiences, not just features. You have a consistent track record of turning customer insights into a successful product roadmap. • An Outstanding Communicator: You can effortlessly shift from a high-level strategic discussion with executives to a deeply technical debate with engineers. Your written communication is clear, concise, and compelling. • A Community-Minded Collaborator: You thrive with working with cross-functional teams and understand the nuances of contributing to and working with open-source communities.

🏖️ Benefits

• Competitive pay based on the work you do here and not your previous salary • Health coverage for you and your family in many locations • Ability to craft your calendar with flexible locations and schedules for many roles • Generous number of vacation days each year • Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service • Up to 40 hours each year to use toward volunteer projects you love • Embracing parenthood with minimum of 16 weeks of parental leave