Senior Software Engineer, Integrations

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Element451

51 - 200 employees

Founded 2018

📚 Education

🤖 Artificial Intelligence

☁️ SaaS

💰 $3.5M Series B on 2022-10

Education • Artificial Intelligence • SaaS

Element451 is the AI First CRM and Student Engagement Platform enhancing staff productivity and enriching student engagement in higher education. By leveraging AI technology, Element451 addresses the evolving expectations of students and the increasing demands on educational institutions. The platform offers AI assistants tailored for both students and staff, along with intelligent data analytics, aimed at creating a more connected and efficient campus experience.

📋 Description

• Own the integrations you ship until they’re live and moving real student data correctly. • Build and own data pipelines and integration services designed for idempotency, safe retries, and observability from the start. • Treat data integrity as sacred — integrations that silently drop, duplicate, or corrupt records are worse than ones that fail loudly — and catch discrepancies before a client does. • Drive root causes to resolution across incidents, sync failures, and data discrepancies, rather than patching symptoms or papering over a flaky upstream API. • Surface production risks early — schema drift, upstream API changes, rate limits, credential expiry, partial-failure edge cases — before they become incidents. • Generalize fixes that help more than one integration into shared libraries, escalate broad-blast-radius decisions to the relevant Principal Engineer, and drive completed work all the way to release.

🎯 Requirements

• 5+ years of software engineering, including senior-level work on data integrations or backend services in a complex, multi-tenant SaaS product. • Strong, current Python for production data pipelines and integration services. • Solid MongoDB — data modeling and query performance across flexible, document-oriented schemas at multi-tenant scale (~140 client integrations). • Distributed systems — async, queue-driven architectures and the realities of partial failure, retries, idempotency, eventual consistency, and backpressure. • Third-party API integrations (Student Information Systems, Stripe, PayPal, Google, Outlook) — auth, pagination, rate limits, and graceful handling of unreliable upstreams. • AWS-hosted environments (secrets management, SQS, workflow orchestration), and comfort in an async-first, PR-based team with rotating production-reliability ownership. • Automated testing across layers, plus sound AI judgment — production experience with OpenAI APIs or comparable LLM platforms is a plus. • Deep, current fluency with agentic AI development tooling (Claude Code, Codex, or comparable), and excellent written communication that stands on its own.

🏖️ Benefits

• Health insurance • Flexible work arrangements • Professional development opportunities

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