Solutions Engineer

October 25

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Element451

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Education • Artificial Intelligence • SaaS

Element451 is the AI First CRM and Student Engagement Platform enhancing staff productivity and enriching student engagement in higher education. By leveraging AI technology, Element451 addresses the evolving expectations of students and the increasing demands on educational institutions. The platform offers AI assistants tailored for both students and staff, along with intelligent data analytics, aimed at creating a more connected and efficient campus experience.

51 - 200 employees

Founded 2018

📚 Education

🤖 Artificial Intelligence

☁️ SaaS

💰 $3.5M Series B on 2022-10

📋 Description

• Build and deliver personalized, story-driven demos that align with each prospect’s goals, data, and institutional challenges. • Partner with Account Executives to shape demo strategies that highlight value, differentiation, and real-world outcomes. • Translate complex technical capabilities into clear, compelling narratives that resonate with non-technical stakeholders. • Serve as the face of Element451 during presentations - bringing energy, clarity, and creativity to every engagement. • Scope, configure, and deliver hands-on time boxed POCs that validate Element451’s impact through AI-driven automation and engagement. • Build and train AI agents, prompt workflows, and knowledge bases that demonstrate proactive and personalized student interactions. • Define and track success metrics (conversion rate, cycle time, engagement) to measure and refine POC performance. • Ensure data security, FERPA compliance, and accessibility standards throughout each engagement. • Collaborate with Product and Implementation teams to ensure demo environments reflect the latest capabilities and integrations. • Identify opportunities to innovate — creating reusable demo assets, AI-driven showcases, and new storytelling approaches. • Capture feedback and learnings from every demo and POC to inform future iterations. • Stay current on AI, CRM, and higher-ed engagement trends to continuously elevate the quality and creativity of your work. • Act as an internal champion for AI fluency, sharing best practices and insights with peers and teammates.

🎯 Requirements

• 2–4 years in solutions engineering, pre-sales, or technical consulting (SaaS experience required; higher-ed tech preferred). • Proven experience delivering impactful demos or POCs that drive engagement and conversion. • Strong understanding of CRM systems, APIs, data integration, and no-code/low-code tools. • Experience designing or optimizing AI agents, prompts, or knowledge bases for real-world applications. • Exceptional communication and presentation skills — able to simplify complexity and inspire confidence. • Creative problem solver who enjoys exploring new ideas and technologies. • Highly organized, self-motivated, and comfortable managing multiple projects simultaneously.

🏖️ Benefits

• Remote-first culture • Home office allowance to get your space setup • 20 Days PTO • 10 Company Holidays • 4% 401(k) Match • Competitive Medical, Dental & Vision offerings