Property Settlements Coordinator – Settlement & Transaction Support

🔥 2 minutes ago

Apply Now

Find Similar Remote Jobs

Receive Emails For Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Elephant Teams

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2023

🤝 B2B

💸 Finance

👥 HR Tech

B2B • Finance • HR Tech

Elephant Teams is a pioneering offshoring solutions provider based in Sri Lanka, specializing in connecting growing businesses with top-tier talent in finance, accounting, and administration. They cater to businesses venturing into offshoring for the first time by offering a talent pool that enhances productivity while significantly reducing operational costs. Elephant Teams emphasizes strong IT security and data protection, ensuring client confidence in outsourcing. Their mission is to bridge the gap between companies and exceptional professionals, while promoting efficiency and quality in business operations.

📋 Description

• Manage active property files from signed contract through to settlement. • Monitor and track finance approval deadlines, building and pest inspection dates, and all key settlement milestones. • Ensure all required actions are completed accurately and on time, with no file falling through the cracks. • Confidently communicate with Australian-based third parties including building inspectors, real estate agents, mortgage brokers, solicitors, and property managers. • Coordinate appointments, confirm key information, and proactively progress files through each stage of the settlement process. • Follow up on outstanding items and escalate delays appropriately. • Act as a key point of contact for clients throughout the settlement journey. • Provide timely, proactive updates at each stage of the process. • Deliver a professional and high-quality client experience from contract to keys. • Maintain accurate client records, file notes, and task updates across Monday.com and Agent Hub. • Keep settlement progress boards, task management systems, and operational trackers current and well-organized at all times. • Ensure data integrity across all active files and records. • Prepare and issue client invoices at key stages of the settlement journey. • Monitor outstanding payments and follow up where necessary. • Maintain accurate records of payment statuses across all active files. • Provide structured daily updates and end-of-day summaries through Microsoft Teams and internal business systems. • Deliver clear settlement milestone reporting to ensure full visibility across all active matters. • Assist with refining and improving settlement-specific workflows, templates, and documentation. • Support CRM and task management improvements directly related to the settlements process as the business scales.

🎯 Requirements

• Minimum 1+ years of experience in property administration, real estate support, executive assistance, operations support, virtual assistance, or a similar administrative role. • Exceptional organizational skills with the ability to manage multiple active files, maintain accuracy, and consistently meet deadlines in a fast-paced environment. • Strong written and verbal English communication skills, with the confidence to interact professionally with clients, third-party stakeholders, and external service providers. • Hands-on experience using CRM, workflow, or project management platforms such as Monday.com, ClickUp, Trello, Asana, or similar systems. • Proven ability to work autonomously in a remote setting, managing multiple competing priorities with minimal supervision. • Confidence and professionalism when conducting outbound calls and coordinating with Australian-based clients, suppliers, and third parties. • Previous experience within the Australian property, real estate, buyer’s agency, conveyancing, property management, or property investment sectors (preferred). • Background or exposure in mortgage broking, lending administration, or financial services — particularly within an Australian context (preferred). • Experience using cloud-based telephony platforms such as Dialpad, RingCentral, Aircall, or similar business communication tools (preferred). • Exposure to process optimisation, workflow automation, or CRM improvements within a property or operations environment (preferred).

🏖️ Benefits

• Fully Remote Work: WFH, always. We provide all the equipment you need to succeed. • Competitive Compensation: A salary package that reflects your technical expertise and level of responsibility. • Team Events: Join our Sri Lanka-based community for regular in-person team gatherings. • Professional Growth: Work directly with a high-profile Melbourne brand, lead the implementation of cutting-edge AI, and grow in a fast-paced, international environment.