Digital Implementation Specialist

Job not on LinkedIn

🕒 September 22

🌐 Philippines, Colombia – Remote

🇵🇭 Philippines – Remote 🇨🇴 Colombia – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🛠️ Implementation Specialist

👻 Ghost score 20%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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📋 Description

• Execute technical implementation tasks supporting new client onboarding across Go Local Interactive's digital product suite. • Configure websites, analytics platforms, advertising accounts, call tracking, and other client technologies. • Validate client requirements and implementation details prior to launch. • Partner with internal stakeholders to resolve onboarding dependencies and technical blockers. • Support client kickoff meetings, launch calls, and implementation discussions as needed. • Configure, maintain, and update client technology platforms. • Manage user permissions, account access, and platform configurations. • Troubleshoot technical issues and coordinate resolution with internal subject matter experts. • Execute platform updates while maintaining accuracy and minimizing client impact. • Maintain working knowledge of Go Local Interactive's evolving technology stack and product offerings. • Perform comprehensive quality assurance prior to product launches. • Validate configurations, tracking, integrations, and client deliverables against established standards. • Execute launch checklists and verify production environments following deployment. • Identify risks, inconsistencies, or defects before they impact clients. • Support post-launch verification and issue resolution. • Respond to internal and client support requests within established service-level expectations. • Prioritize work based on client impact, urgency, and departmental priorities. • Document work completed and maintain accurate records within internal systems. • Escalate issues appropriately while maintaining ownership through resolution. • Deliver a consistent, professional support experience across every client interaction. • Identify opportunities to improve workflows, documentation, automation, and operational efficiency. • Contribute to process improvements that increase scalability and improve the client experience. • Maintain and improve internal documentation, knowledge bases, and standard operating procedures. • Participate in testing, rollout, and adoption of new tools, technologies, and processes. • Support departmental initiatives that improve quality, consistency, and operational performance.

🎯 Requirements

• Strong attention to detail with a commitment to delivering accurate, high-quality work. • Demonstrated ability to learn and navigate multiple technology platforms. • Excellent written and verbal communication skills. • Strong organizational and time management abilities. • Ability to prioritize multiple projects in a fast-paced environment. • Analytical problem-solving mindset with a willingness to investigate and resolve technical issues. • Collaborative team player comfortable working across multiple departments. • Passion for continuous learning, process improvement, and technology. • Proven experience in product operations or a similar role, ideally within a tech-focused environment. • Excellent communication and interpersonal skills to effectively manage stakeholder relationships. • Availability to work 8-5 Central.

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